Retail Manager- Cazenovia

## Description
**Key Responsibilities**

1. **Business Planning & Execution**

• Develop and execute business plans aligned with company goals (sales, profitability, cost control) for the store.
• Monitor and hit financial performance metrics (budgets, P&L, cost efficiency).
• Optimize resource allocation — human, physical (inventory, facility), financial.

1. **Team Leadership & Development**

• Hire, train, coach, and evaluate staff (sales, parts, admin).
• Build a positive working environment and strong team culture.
• Lead department heads (e.g., parts manager) in goal-setting and departmental coordination.

1. **Customer Relationship / Experience**

• Maintain and build strong relationships with key customers (especially for large sales).
• Handle escalated customer issues and ensure high customer satisfaction.
• Represent the company in customer-facing events or when selling machinery.

1. **Operations & Store Management**

• Ensure that the facility (showroom, parts area, service area) is maintained in a professional, clean, and secure state.
• Oversee marketing activities and events for the location.
• Coordinate communication across departments to make sure goals are aligned and processes run smoothly.

1. **Strategic & Financial Oversight**

• Analyze financial data, sales trends, and KPIs to make informed business decisions.
• Forecast sales, develop budget, control costs, and find efficiencies.
• Work with corporate leadership (including John Deere partners) as needed for alignment and support.

1. **Compliance & Company Culture**

• Uphold SNPartners values, mission, and vision in every aspect of operations.
• Implement and enforce company policies, safety protocols, and operational standards.
• Lead regular meetings (department, all-employee) to ensure communication and alignment.

## Qualifications
**Qualifications / Requirements**

• **Experience**: Typically 5+ years in a retail or dealership environment; prior management experience (store or location-level) preferred.
• **Industry Knowledge**: Experience or familiarity with John Deere equipment, agricultural or construction equipment is a plus.
• **Education**: Bachelor’s in Business, Agriculture, or related field is often required or preferred, though equivalent experience may count.
• **Skills**:
• Strong leadership and team-building ability
• Financial acumen: budgeting, P&L, cost control
• Strategic planning skills
• Customer service and relationship building
• Analytical/problem-solving mindset
• Excellent communication (verbal and written)
• **Other**: Ability to coordinate between departments, manage multiple priorities, and work with cross-functional teams.