Patient Service Representative

## Patient Service Representative

**About Us**

We are a mobile healthcare company based in Livingston, NJ, providing high‑quality patient services in private homes and assisted living facilities throughout the region. Our team is committed to delivering compassionate, efficient, and patient‑centered care in a setting that brings comfort and convenience to the individuals we serve.

**Position Summary**

The Lead Patient Service Representative (PSR) plays a key role in ensuring smooth daily operations and exceptional patient experiences. This position oversees front‑desk and administrative workflows. The ideal candidate is organized, proactive, and experienced in healthcare administrative processes, especially in mobile or community‑based care environments.

**Key Responsibilities**• Ensure accurate and efficient patient registration and intake

• Verify insurance coverage and obtain necessary authorizations
• Collect co‑pays and maintain accurate financial documentation
• Schedule patient appointments and coordinate mobile service logistics
• Maintain patient records in compliance with HIPAA and company protocols
• Communicate professionally with patients, families, and facility partners

## Qualifications

• Previous experience as a Patient Service Representative or similar healthcare administrative role
• Strong knowledge of insurance verification, scheduling, and patient intake processes
• Excellent communication, organizational, and problem‑solving skills
• Ability to work independently and support a mobile healthcare team
• Comfortable working in a fast‑paced environment with shifting priorities

**What We Offer**

• Health Insurance
• Paid Vacation
• Sick Time
• Holiday Pay
• 401K
• Free access to Recuro Health
• Healthcare Supplemental Benefits through Life Life Healthy
• Company paid Life Insurance
• Access to All State Voluntary Benefits Plans