Automotive Service Assistant

## Description

The Service Assistant, Service BDC, at DELLA Auto Group in Queensbury, New York is responsible for providing exceptional customer service and assisting technicians in the repair and maintenance of vehicles. This is a full-time, hourly position in the auto industry, ideal for individuals with technical skills and a passion for automobiles.

Compensation & Benefits

The Service Assistant will receive a competitive hourly rate of $17 to $19 per hour, paid weekly plus monthly commission. This individual will also be eligible for benefits, including health insurance, PTO, and a 401k plan.

Responsibilities

1. Greet and assist customers via phone/internet in a professional and courteous manner
2. Keep accurate records of services performed and parts used.
3. Communicate effectively with customers, technicians, and other team members.

• 4 Adhere to all safety and quality standards set by the dealership.
• 5 Assist with inventory management and of parts and supplies.

1. Perform other duties as assigned by management.

## Qualifications

Requirements

1. High school diploma or equivalent.
2. Previous experience in the auto industry preferred.
3. Technical skills and knowledge of vehicle maintenance and repair.
4. Excellent customer service and communication skills.
5. Ability to work in a fast-paced, team-oriented environment.
6. Organizational skills and attention to detail.
7. Valid driver's license with a clean driving record.
8. Willingness to work weekends and overtime as needed.

EEOC Statement

DELLA Mazda is an equal opportunity employer and is committed to creating a diverse, inclusive, and welcoming workplace for all employees. We value and celebrate our differences and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, veteran status, or any other protected status. We comply with all applicable state and federal laws governing employment and do not tolerate discrimination or harassment of any kind.