Operations & Property Associate

## Description

• Support overall property operations for assigned locations, including preventative

maintenance programs, repairs, and operational standards.

• Assess operational issues, determine appropriate courses of action, and coordinate on the

implementation of solutions that mitigate risk and protect asset condition.

• Improve workflows for maintenance response, tenant communications, and vendor

performance tracking; serve as escalation point.

Vendor, Contract Management

• Source, evaluate, select, and manage vendors and contractors; lead competitive bid

processes and vendor due diligence.

• Review service scope, pricing, SLAs, and contract terms (within delegated authority), and

manage contract compliance and renewals.

Capital Projects and Renovations

• Support capital and renovation projects from scoping through closeout, including timeline

and budget oversight.

Compliance, Risk, and Building Systems Oversight

• Ensure operational compliance with leases, permits, inspections, and applicable local

requirements by coordinating inspections, permitting workflows, and remediation plans.

Tenant/Stakeholder Relationship Management (Non-routine)

• Serve as escalation point for tenant issues; make decisions on resolution pathways and

communications strategy.

• Develop tenant communication standards and templates; ensure consistent, professional

messaging aligned with property policies.

Financial Stewardship (Operations)

• Track and manage operational spend against budgets; recommend cost controls.
• Review invoices for accuracy against contracts/scope and recommend approval.

Administrative/Coordination Activities (Incidental to Exempt Duties)

• Maintain organized digital records necessary to execute operational decisions (leases,

permits, vendor agreements, invoices).

• Coordinate calendars, site visits, and meetings required to deliver projects and manage

vendors.

• Maintain maintenance and vendor logs for operational decision-making (not as a primary

duty).
## Qualifications

• 2–3+ years in property operations, facilities, or property management and independent

problem-solving.

• Strong written/verbal communication; ability to manage escalations professionally.
• Experience with Yardi or comparable systems; intermediate Excel.

Other

• Ability to walk properties, inspect building systems, and occasionally lift up to 25 lbs.
• Valid CA driver’s license; travel between properties as needed.
• Authorized to work in the U.S.; background check may be required