Maintenance Assistant

## Description
**Job Title: Maintenance Assistant**
**Reports to: Director of Housing and Leasing**
**JOB SUMMARY**
The Maintenance Assistant is responsible for maintaining and repairing the physical condition and safety of
properties designated for permanent supportive housing (PSH) and other housing programs. The Maintenance
Assistant will collaborate with other team members to perform general maintenance tasks, repairs, lawn care and
other assigned duties to ensure the safety and functionality of our client’s physical environment. The ideal
candidate will have a strong attention to detail, possess excellent problem-solving skills, strong communication
skills with people from all backgrounds, and demonstrate a proactive and efficient approach to maintenance tasks.
**RESPONSIBILITIES**

• Help identify and address maintenance needs, such as leaks, malfunctioning systems, or other safety hazards.
• Perform routine maintenance on plumbing, electrical, HVAC, and appliances.
• Repair or replace broken fixtures, doors, windows, and other physical components of the unit.
• Assist with the planning and execution of preventive maintenance programs, ensuring that all maintenance tasks

are performed in a timely manner.

• Clean and/or replace filters, check water heaters, and test heating, cooling, and ventilation systems to ensure

they are operational.

• Collaborate with the Director of Housing and Leasing as well as other team members to prioritize and complete

work orders to ensure efficient use of resources.

• Address any health and safety hazards, such as mold, lead, or pest infestations.
• Prepare vacant units for new clients to ensure they are clean, safe, and move-in ready. This includes but is not

• limited to moving furniture, painting, patching, sanitizing, repairing or replacing items, and inspecting systems for
• full functionality.

• Communicate with clients respectfully about upcoming repairs, maintenance schedules, service interruptions,

and provide clear instructions on the proper use of appliances and systems.

• Demonstrate respect for client privacy and work in a manner that minimizes disruptions.
• Maintain accurate and detailed records of maintenance and repairs, including time, materials used, and any

issues found during maintenance.

• Respond to after-hours emergency calls on an as needed basis.
• Maintain the exterior grounds, including mowing lawns, trimming hedges, edging, and applying weed control

and pest management treatments.

• Adhere to all safety protocols and guidelines while performing maintenance tasks, ensuring a safe working

environment for all staff and visitors.

• Assist in maintaining a clean and organized maintenance office and storage areas.
• Performs other related duties as required.

## Qualifications
**REQUIREMENTS**

• Basic knowledge of maintenance principles, including electrical, plumbing, HVAC, and general building

systems.

• Proficiency in using hand and power tools, as well as common maintenance equipment.
• Strong problem-solving skills and ability to troubleshoot maintenance issues effectively.
• Excellent attention to detail and ability to follow instructions.
• Good physical stamina and ability to lift heavy objects and perform manual labor.
• Strong communication and interpersonal skills, with the ability to work collaboratively within a team.
• Knowledge of safety regulations and practices related to maintenance work.
• Able to meet a flexible work schedule including occasional evenings, weekends, and/or on call for emergencies by phone as required. · Able to excel in a diverse, collaborative team environment. · Able to multi-task and remain calm in demanding and unpredictable situations. · Able to understand various Homeless Alliance operations and procedures. · Able to meet face-to-face with homeless individuals of diverse backgrounds and disabilities, including physical, mental, substance abuse, HIV/AIDS; able to develop rapport, provide information, and refer with sensitivity to cultural issues. · Able to work and communicate with staff, clients and their families, donors, vendors, partners and other community agencies to meet their needs in a polite, courteous and cooperative manner, yet appropriately assertive as situations may demand. · Displays a high level of initiative, effort and commitment towards completing assignments efficiently. · Possess excellent time management skills and the ability to work with minimum supervision.

**EDUCATION & WORK EXPERIENCE**

• High school diploma or equivalent and at least 2 years related experience; combination of education and

equivalent work experience.

• Computer literate; experienced with Microsoft Office (Word, Excel), Outlook, Internet.

**LICENSES AND CERTIFICATIONS**

• Valid Oklahoma driver’s license and proof of auto liability insurance

• **PHYSICAL REQUIREMENTS**
• While performing duties of this job, the employee is frequently required to walk about site in all weather conditions;
• handle or operate computers, objects, tools, or controls. May be exposed to potentially hazardous conditions such
• as electrical shock, vibration, and so forth. May require climbing and working from ladders. Employee must
• occasionally move or lift up to 50 pounds. Must be able to read and draft reports, memos, letters, etc. The noise
• level is quiet to moderate; non-smoking environment. Employment is contingent on a pre-employment medical physical.
• **WORK ENVIRONMENT**
• The employee will work in an office and public, service-delivery environment. Hectic situations can occur in the public
• areas of the facility characteristic to working with the homeless community and the related concerns and situations
• related to homeless conditions. Potential exists for volatile and unpredictable situations to occur. May experience
• exposure to strong odors such as soiled clothes and poor hygiene. Trouble-shooting needs may require occasional evening
• or weekend work.
• The qualifications, physical demands, and work environment described herein are representative of those an employee will
• encounter and must meet to successfully perform the essential functions of this job. Reasonable accommodations may be
• made to enable individuals with disabilities to perform the essential functions. The requirements listed in this document
• are the minimum levels of knowledge, skills, or abilities.
• This document does not create an employment contract, implied or otherwise, other than an "at will" relationship