Hospital Liaison Weekdays

## Description

**VIA Health Partners** is an industry leader and top-10 nationally ranked provider of end-of-life care. More importantly we are proud to be a community based, not for profit hospice & palliative care provider. We have deep community roots, with decades of experience serving ALL patients’ and families’ needs regardless of their ability to pay or their medical complexity. **We are a people first organization** whose funds go to serve our mission.

**Due to our significant growth, we are looking for amazing new staff who share these same values. Apply now and be a part of our success story.**

**We provide excellent benefits including:**

• **Medical, Vision, and Dental plans through BCBS**
• **28 days of Paid Time Off**
• **Excellent mileage reimbursement rate**
• **403b Retirement plan with matching**
• **Focused programs honoring Veteran patients**
• **Assistance with achieving Certified Hospice & Palliative Nurse (CHPN)**
• **Best Orientation and Onboarding program you’ve experienced**
• **Seasoned Hospice leaders guiding your career growth**

**Essential Functions**

• ***Direct Inpatient Care***
• Serves as the “face” and liaison between VIA and the hospital systems in our service area.
• Provides information to patients, families and healthcare professionals interested in hospice services.
• Visits and assesses existing VIA patients admitted to the hospital within 24 hours of admission notification.
• Reviews inpatient medical records on all hospice consults, referrals and existing patients.
• Collaborates with the appropriate Team Manager to determine admission status or level of care for existing patients.
• Initiates and maintains a liaison relationship with all hospital discharge planners and case managers to effectively coordinate and ensure collaborative management of the patient while hospitalized.
• Reliably communicates pertinent patient information to both members of the hospice interdisciplinary team and the hospital personnel.
• Ensures adherence to the hospice Plan of Care, while collaborating with hospital staff and incorporating individualized goals and interventions.
• Coordinates and communicates discharge disposition with the Referral Center Triage Staff, Hospital Liaison Clinical Coordinator, and the primary hospice team.
• Presents hospice services, conducts hospital nursing assessment to identify patient/caregiver needs, coordinates ancillary services, develops General Inpatient Plan of Care, and begins collaborative discharge planning with hospital personnel for newly admitted hospice patients at the General Inpatient Level.
• ***Professional and Personal Accountability***
• Ensures that VIA professional reputation is maintained and projected.
• Demonstrates competency in knowledge and skills.
• Assumes responsibility for professional development and staying abreast of current trends in the healthcare field. Incorporates new information and methods into practice.
• Maintains current professional licensure, CPR certification and CEU requirements.
• Understands that physicians’ offices, hospital personnel, assisted living communities, long term care communities, VIA Home Care and HART Teams and IPU staff are our customers and strives for a positive and productive relationship.
• Maintains productive and professional relations with external agencies and healthcare providers.
• Assumes periodic on-call responsibilities and holiday coverage.
• Works very closely with the Business Development & Marketing team, communicating any pertinent information, needs, or concerns relative to exceeding the expectations of the client/referral sources. (i.e. Hospital Systems)
• ***Ensures accurate, complete and timely clinical documentation in accordance with VIA’s guidelines***
• Keeps clinical records current by synchronizing laptop information prior to documenting and after completion.
• Completes and submits all clinical documentation per VIA clinical documentation guidelines (i.e., both electronic and hard copy documentation is due within 24 hours of visit).
• Communication via Secure Messages, Referral Memo and voice messages should be completed by the end of the business day the communication is obtained.
• Appropriately utilizes VIA patient related protocols, standing orders, Hospice Pharmacia MUG guidelines, appropriate criteria for oxygen use and other specialized treatments.
• Initiates and maintains current medication profile as directed by physician.
• Coordinates care with physicians and hospital personnel utilizing the VIA Palliative Intervention Algorithm.

***May perform other duties as required.***
## Qualifications
**Minimum Qualifications**

• A Diploma or Associate’s Degree in nursing required; Bachelor’s Degree preferred.
• Current, active, and unrestricted NC/SC license as Registered Nurse (RN).
• Current CPR required; CHPN preferred. Oncology nurse certification if required for chemotherapy administration.
• Minimum 2 years related experience. Experience in direct care of patients with life limiting illnesses required. Related experience may include hospice and palliative care; family medicine; internal medicine; geriatrics, oncology; home health care; medical surgical. Prior experience in working in an environment which focuses on the pediatric population is required for Kids Path Nurse with BCLS (CPR) training for both adult and child/infant required.
• Computer proficiency is required.