DELIVERY SUPERVISOR (4770)

## Description
The Delivery Supervisor is responsible for the training (including CDL training), development, and performance of Drivers and Assistants/Helpers.
**Essential Duties and Responsibilities**

1. Plan, organize, and manage the work of Drivers and Assistants/Helpers to ensure work is done effectively, efficiently, and timely. This includes, but is not limited to:

• Manage routes and adhere to route schedules
• Cultivate time management behaviors to compliment routing analysis and budgeted time by employee
• Fill in, when needed, on delivery routes due to vacation/illness/other voids

1. Train, monitor and evaluate performance of Drivers and Assistants/Helpers to confirm ability to safely operate vehicles and equipment in the transport and delivery of Company product(s). Training will include, but not be limited to:

• Beginning of day procedures, including pre-trip inspections
• Safe operation of Company equipment
• Account delivery procedures
• Rotation, filling coolers and shelves, building displays and proper placement of point of sale
• Customer service standards, i.e. courteous and professional, communication with all retailers, vendors, and consumers
• End of day procedures, including post-trip inspections

1. Ride with and/or follow behind Drivers to ensure deliveries are made to Company standards in a timely and professional manner.
2. Be prepared to take corrective action to improve any deficiencies in assigned staff performance through counseling and/or progressive discipline forms.
3. Continual communication with the Distribution Manager relative to: (a) personnel performance; (b) delivery route opportunities/inefficiencies/performance; and (c) equipment needs/issues.
4. Respond immediately to any customer concerns or complaints.
5. Responsible for ensuring all time worked by Drivers and Assistants/Helpers is properly and accurately recorded utilizing the appropriate, designated modes of timekeeping.
6. Maintain open and clear communications with the owners, managers, and other employees of the Company.

**Benefits Include**

• Bi-Weekly Pay with Direct Deposit
• Paid Time Off and Holidays
• Medical, Dental, Vision, Life and Disability Insurance
• 401(k) with Company Match
• Employee Assistance Program
• Employee Referral Bonus Program
• On-Site Fitness Facility

## Qualifications

**Qualifications**

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Education – high school diploma or equivalent
2. Experience – one (1) to three (3) years related experience and/or training; or equivalent combination of education and experience
3. Licensing –

• valid Commercial Driver License
• current U.S. Department of Transportation Medical Examiner’s Certificate