Maintenance Supervisor

## Description
**TITLE:** Maintenance Supervisor
**REPORTS TO:** General Manager
**DEPARTMENT:** Property Management
**STATUS:** Regular, Full-time
**FLSA STATUS:** Non-Exempt
**WAGE RANGE:** $37.83 - $41.17/hour
**GRANT FUNDED:**No
**UNION POSTION:**No
**LOCATION:**1239 Turk St, San Francisco, CA 94115; Willie B Kennedy Apartments
**SCHEDULE:**Monday - Friday, 8:30AM - 5:00PM, Emergency On-Call (after business hours & weekends)
**SUMMARY**
The Maintenance Supervisor is responsible for hands-on supervision of daily maintenance requirements and requests, preventive maintenance and capital improvements.
**ESSENTIAL DUTIES**
Reporting to the General Manager, the Maintenance Supervisor is responsible for hands-on supervision of daily maintenance requirements and requests, and preventive maintenance.
**Staff Supervision:**

• Supervise staff, including assigning and reviewing work, planning, setting and maintaining standards, allocating personnel and addressing employee problems.
• With the approval of the General Manager, discipline, terminate and promote staff, and recommend salary increases, write performance appraisals, and interpret personnel policies and practices for staff.
• Provide orientation and training for current and newly hired staff.

**Safety and Property Maintenance:**

• Respond to, and is responsible for the oversight of daily work orders, maintenance requests, capital improvement projects, and unit turnovers.
• Plumbing: replace faucets and sinks; repair galvanized, PVC, ABS and copper plumbing lines; troubleshoot location of leaks; apply advanced understanding of operational principals and preventive maintenance of steam and water boiler systems; apply comprehensive understanding of operational principals and preventive maintenance of building fire systems, including smoke detectors, flow valves, standpipes, fire alarm panels, etc.
• Carpentry: install and repair windows and doors; repair and replace drywall; repair and replace kitchen cabinets and countertops.
• Electrical: repair and replace switches, outlets, heaters, exhaust fans, ceiling fans, and garbage disposals; troubleshoot electrical failure; read electrical and gas meter; repair and replace defective circuit breaker.
• Conduct work tasks safely in compliance with safety rules.
• Inspect units annually with General Manager.
• Conduct monthly pest control service with pest control vendor.
• Perform and keep record of all building and fire/life safety and operational equipment preventive maintenance/scheduled building preventative maintenance.
• Keep General Manager informed of maintenance problems.
• Assist Facilities Manager with capital level maintenance project.
• Develop and implement system replacement schedules.
• Assist the Facilities Department and Human Resources with monthly safety trainings for all TNDC employees as needed.
• Respond to building emergencies on after-hours on-call schedule.
• Other duties as assigned.

## Qualifications
**REQUIRED SKILLS**

Knowledge and Skills

• Ability, willingness and sensitivity to work with a diverse, low-income population
• Maturity, honesty, dependability, initiative and follow-through
• Ability to read and communicate in English sufficiently to follow directions and communicate with supervisor, coworkers and resident
• Ability and willingness to work tactfully under pressure; cope with stress
• Ability to read basic blue print drawings and electrical schematics
• Problem-solving ability
• Ability to order supplies and maintain recorded inventory
• Ability to maintain current and accurate records and files

Physical Requirements

• Ability to perform medium to heavy work involving sitting, standing, walking, lifting up to 75 pounds and climbing ladders and stairs
• Ability to use a variety of hand and power tools necessary to perform mechanical, carpentry, electrical, plumbing and other building repairs and maintenance work
• Ability to operate a variety of equipment including mechanic tools, carpenter tools, electrical tools, plumbing tools, shovels, rakes, etc.
• Ability to move objects, occasionally requiring exertion of considerable force
• Ability to differentiate shades of color in performing electrical maintenance, painting and other work
• Ability to coordinate eyes, hands and fingers in performing maintenance tasks
• Ability to drive motor vehicles, including trucks
• Visual acuity necessary to inspect buildings and review work orders
• Hearing acuity sufficient to use telephone and communicate with residents and staff

Mathematical Ability

• Ability to add, subtract, multiply, and divide

Judgment and Reasoning Ability

• Ability to judge situations where supervisor's involvement is needed
• Ability to apply common sense understanding to semi-repetitive tasks

Language and Communication Ability

• Ability to comprehend and correctly use maintenance logs, work orders, time sheets, purchase orders, etc.
• Ability to comprehend resident handbook and employee manuals
• Ability to communicate effectively with coworkers and staff at all levels, residents, both verbally and in writing
• Ability to adapt to changes in policy, methods, operations, etc. as they apply to property management operations and activities

Environmental Adaptability

• Ability to work in an office environment and in and outside a variety of residential buildings
• Ability to work under hot and cold conditions
• Ability to work under conditions of moderate noise

**MINIMUM QUALIFICATIONS**

• Two consecutive years of experience in residential housing maintenance/property management
• Two years of hands-on experience in the building trades: plumbing, electrical, carpentry and/or painting
• Two years of experience supervising maintenance crews and contract vendors
• Knowledge of Cal OSHA safety and code requirements
• Knowledge of lead paint and asbestos abatement
• Ability to conduct safety and/or skills trainings
• Excellent interpersonal skills and ability to work in a team atmosphere
• Capacity to work with a culturally diverse, low-income population
• Ability to work independently and to follow instructions with minimal supervision
• Ability to lift 75 pounds and climb ladders
• Proficient in Microsoft Word and Excel
• Certification in high rise fire safety training

**PREFERRED QUALIFICATIONS**

• HVAC certification
• Valid California drivers’ license and a motor vehicle report that matches TNDC’s insurer’s minimum guidelines
• Bilingual and bi-literate in English and Spanish

• **Tenderloin Neighborhood Development Corporation is an Equal Opportunity Employer.**
• **In compliance with the San Francisco Fair Chance Ordinance (August 13, 2014), all qualified applicants with criminal histories will be considered for the position.**