Food Runner

## Description
**PERKS:**

• Medical, dental and vision health benefits
• 401(K) Retirement
• Paid sick & vacation time
• Discounted/Free employee real
• Family & Friends discounts

• **POSITION SUMMARY**
• At San Pedro Fish Market, our Food Runner is responsible for delivering the correct order to our guests while
• providing amazing, friendly and professional service. This position requires a positive attitude, a desire to take
• care of our guests and the ability to work cohesively within a strong team environment. Any member of our crew
• should enjoy working in a fast-paced restaurant environment with the capacity to take and follow direction and
• multi-task efficiently.
• We stand by and live our Core Values: Lead by Example, Family and Passion About What You Do.
• **ESSENTIAL DUTIES AND ACCOUNTABILITIES**

Work Tasks

• Maintain a working knowledge of all food menu items.
• Deliver the correct food from the kitchen to the guest efficiently and with an approachable, upbeat

attitude.

• Greet guests with professional and friendly hospitality, offering your assistance whenever necessary.
• Anticipate the guest’s needs and respond appropriately with a sense of urgency.
• Ensure guests have proper utensils, plates, napkins and condiments.
• Assist with clearing and cleaning tables throughout the guest’s visit as well as immediately upon

departure.

• Adapt to changing guest volume with a sense of urgency.
• Ensure service stations are clean, stocked and well organized.
• Perform work tasks calmly and effectively under stressful conditions.
• Promote an atmosphere of teamwork by assisting co-workers.
• Uphold the Company’s service standards and KOF Teamwork Responsibilities.
• Perform opening and closing duties, side work and ensure checklists are completed accurately.
• Effectively communicate with fellow crew members and the management team.
• Follow company policies and procedures.
• Maintain a safe working environment for crew and guests.
• Comply with all city, state, federal and Company regulations, sanitation guidelines, and safety policies

and promptly report violations or concerns to the General Manager.
## Qualifications
**MINIMUM EDUCATION, KNOWLEDGE, SKILLS AND ABILITIES REQUIRED**
**EDUCATION AND CERTIFICATIONS**

• High school diploma or equivalent preferred, or relevant experience.
• Bi-lingual (English/Spanish) highly preferred.
• Current Food Handler’s Card must be maintained.

**KNOWLEDGE, SKILLS AND ABILITIES**

• Ability to communicate professionally and effectively with others.
• Ability to read, write and comprehend English.
• Ability to read, interpret and understand an extensive variety of work-related instructions and documents

pertaining to Company operations, safety, finance, HR and payroll.

• Ability to effectively collaborate with others to reach common goals.
• Ability to use the Company’s timekeeping system and point of service system.
• Flexibility to work weekdays, weekends and holidays.
• Working knowledge of city, state and federal hospitality guidelines.