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SP
Host
San Pedro Fish Market Long Beach · San Pedro Fish Market Long Beach - Long Beach, CA 90803
About The Role
## Description
**PERKS:**
- Medical, dental and vision health benefits
- 401(K) Retirement
- Paid sick & vacation time
- Discounted/Free employee real
- Family & Friends discounts
- **POSITION SUMMARY**
- At San Pedro Fish Market, the Host must welcome and greet all guests upon arrival. Manage the efficient and timely
- seating of our guests to a table that best serves their wishes. Maintain the flow of the restaurant so as to not
- overwhelm any given area and the guest experience is not compromised. To thank every guest as they depart. All
- position responsibilities must be performed in accordance with city, state, federal and Company policy.
- **ESSENTIAL DUTIES AND RESPONSIBILITIES**
- **HOST POSITION DUTIES AND RESPONSIBILITIES**
Compliance and Service
- Warmly and graciously greet all guests upon arrival.
- When possible, open the front door for guests entering or leaving the restaurant.
- Effectively work the computerized seating and reservation system and provide guests with an
estimated waiting time.
- Accommodate special seating requests for guests whenever possible.
- Seat guest guests based on guest preferences and balancing of guest.
- Answer phones with correct phone greeting and direct calls to the appropriate person or take
messages.
- Maintain the cleanliness of the Host station and front entry of the restaurant.
- Thank guests as they leave and invite them to return.
- Comply with all city, state, federal and Company food and beverage regulations, alcohol control
- policies, sanitation guidelines, and safety policies. Promptly report violations or concerns to
- management.
- Other duties as assigned by management.
## Qualifications
**MINIMUM EDUCATION, KNOWLEDGE, SKILLS AND ABILITIES REQUIRED**
*Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.*
**EDUCATION AND CERTIFICATIONS**
- High School Diploma or equivalent.
- 1+ year related experience in a similar work environment.
- Bi-lingual (English/Spanish) highly preferred.
**KNOWLEDGE, SKILLS, AND ABILITIES**
- Ability to communicate professionally and effectively with others.
- Flexibility to work nights, weekends, holidays and overtime.
- Ability to read, write, and comprehend English.
- Ability to read, interpret, and understand an extensive variety of work-related instructions and
documents pertaining to Company operations, safety, finance, HR, and payroll.
- Basic computer skills, including Internet use, E-mail, and typing skills.
- Ability to use the Company’s timekeeping system and point of service system.
- Ability and willingness to learn and apply new work skill sets and concepts.
- Working knowledge of city, state, and federal hospitality laws and regulations.
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