Server

## Description
**PERKS:**

• Medical, dental and vision health benefits
• 401(K) Retirement
• Paid sick & vacation time
• Discounted/Free employee real
• Family & Friends discounts

• **POSITION SUMMARY**
• At San Pedro Fish Market, a Server is expected to create a fun and enjoyable dining experience for each and every
• guest by providing timely and friendly service, and striving to exceed guest expectations. All position responsibilities
• must be performed in accordance with city, state, federal and Company policy.

Compliance and Service

• Provide guests with excellent service, offering your assistance whenever necessary.
• Maintain extensive knowledge of menu items, ingredients, plate presentation, specials and menu

changes.

• Make food and beverage recommendations you genuinely feel your guests will enjoy.
• Enter accurate food and beverage orders into the point-of-sale system.
• Observe guest dining experience ensuring guests are satisfied and respond promptly and graciously

to requests.

• Prepare final guest check and collect payment; process credit card charges or make correct change.
• Share the culture of Celebrating Food & Family with guests by learning the history and culture of the

business.

• Adapt to changing guest volume levels with a sense of urgency.
• Maintain clean services areas.
• Assist other servers, bussers and bartenders when necessary.
• Perform opening, closing and side work ensuring that the opening and closing checklists are

accurately and efficiently completed.

• Promptly address guest service issues and refer guests to management when necessary.
• Comply with all city, state, federal and Company food and beverage regulations, alcohol control

• policies, sanitation and safety policies. Promptly report violations or concerns to management.
• Follow city, state, federal, and Company guidelines for serving alcoholic beverages, without fail. Ask
• patrons for identification to validate age, and be vigilant about reporting (known or suspected)
• invalid ID’s to management. Do not serve anyone who cannot provide valid identification. Diligently
• watch for underage drinking. Do not overserve any guest. Immediately notify management if you
• have concerns about enforcing these regulations, if a guest is overly intoxicated, or any other issues.

• Other duties as assigned by management.

## Qualifications
**MINIMUM EDUCATION, KNOWLEDGE, SKILLS AND ABILITIES REQUIRED**
*Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.*
**EDUCATION AND CERTIFICATIONS**

• High School Diploma or equivalent.
• 1+ year of casual dining experience as a server, host or busser.
• Bi-lingual (English/Spanish) highly preferred.
• Current Food Handler’s Card and LEAD Card.

**KNOWLEDGE, SKILLS, AND ABILITIES**

• Ability to communicate professionally and effectively with others.
• Must be legally eligible to serve alcohol.
• Flexibility to work nights, weekends, holidays and overtime.
• Ability to read, write, and comprehend English.
• Ability to read, interpret, and understand an extensive variety of work-related instructions and

documents pertaining to Company operations, safety, finance, HR, and payroll.

• Basic math skills and the ability to manage cash, process credit cards, and work the cash register.
• Basic computer skills, including Internet use, E-mail, and typing skills.
• Ability to use the Company’s timekeeping system and point of service system.
• Ability and willingness to learn and apply new work skill sets and concepts.
• Working knowledge of city, state, and federal hospitality laws and regulations.