Systems Analyst

## Description

## J

## JOB SUMMARY

As a Systems Analyst, your primary responsibility is to analyze and optimize the university’s systems, applications, and databases to ensure their efficiency and effectiveness in supporting the institution’s academic and administrative functions. Your role requires a strong technical skillset and an understanding of the university’s needs and priorities enabling the institution to better serve its students, staff, and faculty.

## ORGANIZATIONAL RELATIONSHIPS

Reports to: Director of Student Information Systems

Supervisory Responsibility: N/A

Indirect Supervisory Responsibility: N/A

ESSENTIAL DUTIES - May include, but is not limited to the following

• Analyzing existing systems and business processes, identifying areas for improvement to optimize workflows and streamline processes.
• Designing, developing, testing, and implementing new systems and applications.
• Collaborating with university stakeholders to identify business requirements and develop technical solutions that meet those needs.
• Utilize SQL to create and maintain stored procedures, jobs, and processes.
• Providing second-level technical support to university staff and faculty to resolve system-related issues and ensure the smooth operation of critical systems.
• Managing system security and ensuring compliance with relevant regulations and policies.
• Training end-users on new systems and applications and providing ongoing support as needed.
• Conducting system audits and performance evaluations to ensure systems are meeting service level agreements and performance metrics.

ADDITIONAL/NON-ESSENTIAL DUTIES

{{Additional/Non-Essential Duties - in the context of ADA - the functions could be assigned to another individual, or adjusted, to allow a disabled person to hold the position}}

All remaining duties are considered "nonessential" within the context of the ADA, which means that the function could be reassigned to another employee in order to allow a disabled individual to hold the position. Alternatively, the manager could try to provide a reasonable accommodation so that the disabled individual could perform the function.

LOCATION

Main Campus Hybrid (some remote, some main campus, and/or some other physical location)
## Qualifications

EDUCATION

Required Education

High School/GED

Preferred Education

Bachelor's degree in Information Technology, Computer Science or other related field.

LICENSES/CERTIFICATIONS

N/A

EXPERIENCE

Required

At least one year experience in systems analysis, design, development, and implementation.

Preferred

• Experience in the higher education sector is a plus
• Jenzabar experience is preferred

KNOWLEDGE, SKILLS, AND ABILITIES

Required