Library Assistant

## Description

The Library Assistant is responsible for providing excellent customer service to the Southeastern community in three public service areas of the library: Circulation, Floor, and Reference.

• Staffs the Circulation Desk by welcoming patrons in a friendly manner, assisting patrons with circulation functions, and engaging with patrons in a winsome manner.
• Maintains the circulating and reference library collections by shelving, straightening, and shelf reading.
• Assists patrons at the Reference Desk by guiding them with research, teaching them how to use library resources, and helping them locate helpful research materials.

## Qualifications

Required

• This position is restricted to current SEBTS students and spouses of SEBTS students
• Excellent interpersonal and communication skills
• Excellent customer service skills
• Ability to work well as a team

Preferred

• One year library/customer service experience
• Basic computer knowledge (eg. Microsoft Word)
• Strong organizational skills and attention to detail

Desired

• Knowledge of basic research skills
• Ability to relate well to people in stressful situations