Business Development / Client Relations Manager

## Description

**Location:** Near Reading, PA

**Job Type:** Full-time

**About Dreamliner Luxury Coaches:**

Dreamliner Luxury Coaches is a premier provider of luxurious, customized coach transportation for high-profile clients, including those in the entertainment and music industries. We specialize in delivering comfort, style, and top-tier services for artists, touring bands, corporate clients, and other VIPs seeking world-class travel experience.

**Role Overview:**

We are looking for a dynamic and sales-driven **Business Development / Client Relations Manager** to join our team. This role is ideal for someone who has strong ties to the music industry, a passion for client relations, and a proven track record of sales success. The manager will work closely with our clients to understand their needs and build long-lasting relationships, ensuring that Dreamliner Luxury Coaches is their go-to provider for high-end, customized transportation services.

**Key Responsibilities:**

• **Business Development:**
• Identify and pursue new business opportunities in the entertainment, music, and corporate sectors.
• Develop strategies to grow client base and increase market share in the luxury transportation industry.
• Work closely with the sales team to create tailored packages and pricing for new and existing clients.
• **Client Relations:**
• Act as the primary point of contact for clients, ensuring exceptional service delivery before, during, and after travel experiences.
• Build and maintain strong, long-term relationships with high-profile clients, including artists, managers, event planners, and corporate executives.
• Provide regular updates with clients regarding services, availability, and new offers.
• **Sales & Negotiation:**
• Present and sell Dreamliner Luxury Coaches' services to potential clients, using strong negotiation skills to close deals.
• Work with the operations team to ensure smooth execution of bookings, ensuring client satisfaction from start to finish.
• **Industry Networking:**
• Attend industry events, trade shows, and networking functions to promote Dreamliner Luxury Coaches and build relationships within the music and entertainment sectors.
• Stay up to date with industry trends and competitor offerings to identify new opportunities and maintain a competitive edge.
• **Collaborative Teamwork:**
• Collaborate with internal teams such as marketing, operations, and customer service to deliver seamless experiences for clients.
• Contribute to team goals and work in alignment with the company’s vision for growth and excellence in client service.

## Qualifications
**Qualifications:**

• **Experience:**
• Proven experience in business development, client relations, or sales, preferably within the luxury transportation or music industries.
• Strong understanding of the music and entertainment sectors, with established connections to artists, managers, and event planners.
• **Skills:**
• Excellent interpersonal and communication skills with the ability to build rapport quickly.
• A confident and outgoing personality, capable of presenting and negotiating at all levels.
• Highly organized with the ability to manage multiple client accounts and deadlines simultaneously.
• **Attributes:**
• Sales-focused mindset with a passion for delivering excellent customer service.
• Ability to work independently as well as part of a team.
• High level of professionalism and integrity.
• Self-motivated, goal-oriented, and eager to contribute to the company’s success.

**Preferred:**

• Prior experience in the luxury transportation or hospitality industry.
• Existing relationships within the music or entertainment industry.

**Why Join Us:**

• Work in a dynamic, fast-paced environment that offers the opportunity to interact with some of the most exciting names in entertainment.
• Be part of a team that values innovation, high standards, and client satisfaction.