MEDICAL RECEPTIONIST (Community Family Clinic) Idaho Falls

## Description
**MEDICAL RECEPTIONIST**
**Regular Full Time****Status: Non-Exempt / Hourly****Reports to: Lead Medical Receptionist**
**Medical, Dental, Vision, 401K, Vacation, Paid Holidays**
**Essential Duties and Responsibilities** (This is not an exhaustive list of all duties/responsibilities. Other duties may be assigned)

• Schedule patient appointments
• Check in patients in a positive and friendly manner.
• Ensure that patients do not wait more than 10 to 15 minutes past the scheduled time of appointment.
• Collect insurance information, co-pays, payments toward balances, and payments toward deductibles.
• Write payment receipts for patients.
• Assist counselors, doctors, and physician assistants as needed (making phone calls, pulling charts, checking healthy connections statuses of patients)
• After business hours: log off computers, lock doors, and turn off radio and lights.
• Work as part of a team and exhibit competent and effective communication skills.
• Demonstrate awareness and sensitivity to cultural issues and community practices of children and families of CC Idaho’s client base.
• Ability to multi-task, manage time, meet deadlines, and remain calm and professional under pressure.
• Maintain standards of confidentiality of CC Idaho clients and records
• Maintain strict confidentiality and compliance with HIPAA standards and other grant requirements.
• Perform all work duties and activities in compliance with CC Idaho, Joint Commission, OSHA and HIPAA regulations.

## Qualifications
**Qualifications**
**Required**

• High School Diploma or GED
• Ability to read, speak, and write in both English/Spanish in a business setting.
• One-year clerical experience
• Current driver's license and proof of auto insurance
• Must pass a background check.
• Ability to operate standard office equipment and be proficient in Microsoft Office applications.
• Evidence of no communicable disease

**Preferred**

• Three years’ clerical experience
• Current First Aid and CPR certification
• Experience with Electronic Medical Records (EMR) AND Practice Management Systems

**Required Physical Demands**

• Is frequently required to stand, walk; climb or balance, sit, stoop, kneel, crouch, or crawl; reach with hands and arms.
• Must be able to lift and/or move up to 20 pounds.

**Work Environment**

Work in an office setting; the work may be stressful; the noise level is moderate; may be exposed to electrical shock and fumes or airborne particles.

**BENIFITS**

“CCI is a strong, non-profit agency to work with. They respect work-life balance and allow for flexibility when it is needed. Excellent premiums on benefits packages. Good working environment with opportunities for advancement."

***For detail Benefit plan please visit: <https://communitycouncilofidaho.org/apply-today/***>

**Health Benefits**

• Medical benefits
• Dental benefits
• Vision benefits

**Financial Well-Being**

• Basic Life Insurance with Accidental death & dismemberment
• Supplemental Voluntary Life
• Long- and Short-Term Disability
• Flexible Spending Accounts (Medical & Dependent Care)
• 401(k) retirement plan (Must be 21 years of age to participate)
• Voluntary Benefit Options
• Accident Insurance
• Critical Illness
• Legal Ease
• Norton Life Lock

**Work/Life Balance (Regular Full Time)**

• Generous Paid Time Off Policy (PTO)
• First year of service – 20 days
• After five years of service – 25 days
• After ten years of service – 30 days
• After twenty years of service – 35 days
• After thirty years of service – 40 days
• Twelve Paid Holidays
• Employee Assistance Program (EAP)
• 10 free sessions per each topic/situation
• Assists employees with personal problems and/or work-related problems that may impact their job performance, health, mental and emotional well-being

**Educational leave**

• Up to 5 hours per week to utilize towards education, upon approval and eligibility