TECHNICAL RECORDS SPECIALIST (MSHS - Regular Full Time) Caldwell

## Description
**Status: Non-Exempt / Hourly****Supervisor: Program Support Specialist**
**Essential Duties and Responsibilities**(This is not an exhaustive list of all duties/responsibilities. Other duties may be assigned)

• Answer telephone inquiries, greet walk-in visitors, provide information, refer inquired to the proper recipient, and take and forward telephone and electronic messages
• Review and process payments from MSHS centers, forward payments to accounting
• Prepare, receive, and route incoming/outgoing correspondence, mail and letters
• Perform general office record preparation and maintenance duties including work processing, data processing and input, copying, faxing, filing and related duties
• Track outstanding invoices from MSHS centers to prompt payment
• Resolve conflict and/or discrepancies on invoices with vendors
• Process bills, payment requests, and related financial documents
• Ability to multitask, meet deadlines, and remain calm and professional under pressure
• Maintain standards of confidentiality of CC Idaho clients and records
• Perform all work duties and activities in accordance with CC Idaho policies, procedures, and safety practices

## Qualifications/Benefits
**Qualifications**
**Required**

• **High School Diploma or GED**
• **One or more years in a clerical environment**
• **Current driver's license and proof of auto insurance**
• **Proficient in Microsoft Office applications**
• **Obtain Pediatric First Ad & CPR certification**

**Preferred**

• **Ability to read, speak, and write in both English/Spanish in a business setting**
• **Three or more years in a clerical environment**
• **One year of business or secretarial school**
• **Three or more months related experience and/or training**

**Required Physical Demands**

• **Is frequently required to stand; walk; climb or balance, sit, stoop, kneel, crouch, or crawl; reach with hands and arms**
• **Must be able to lift and/or move up to 50 pounds**

**Work Environment**

• **Work in an office or classroom setting; may be exposed to electrical shock and fumes or airborne particles; the work may be stressful; the noise level is moderate to elevated**

**BENEFITS:**

“CCI is a strong, non-profit agency to work with. They respect work-life balance and allow for flexibility when it is needed. Excellent premiums on benefits packages. Good working environment with opportunities for advancement."

***For detail Benefit plan please visit: <https://communitycouncilofidaho.org/apply-today/***>

**Health Benefits**

• Medical benefits
• Dental benefits
• Vision benefits

**Financial Well-Being**

• Basic Life Insurance with Accidental death & dismemberment
• Supplemental Voluntary Life
• Long- and Short-Term Disability
• Flexible Spending Accounts (Medical & Dependent Care)
• 401(k) retirement plan (Must be 21 years of age to participate)
• Voluntary Benefit Options
• Accident Insurance
• Critical Illness
• Legal Ease
• Norton Life Lock
• Verizion Discount Plan

**Work/Life Balance (Regular Full Time)**

• Generous Paid Time Off Policy (PTO)
• First year of service – 20 days
• After five years of service – 25 days
• After ten years of service – 30 days
• After twenty years of service – 35 days
• After thirty years of service – 40 days
• Twelve Paid Holidays
• Employee Assistance Program (EAP)
• 10 free sessions per each topic/situation
• Assists employees with personal problems and/or work-related problems that may impact their job performance, health, mental and emotional well-being

**Educational leave**

• Up to 5 hours per week to utilize towards education, upon approval and eligibility