Cashier

## FUNCTIONS OF THE JOB

• Under the direction of the ASSITANT STORE MANAGERS, responsible for providing fast, friendly and courteous customer service.
• **Essential Functions:**

1. Ensure that the guest is the #1 priority and that every guest is treated accordingly.
2. Manage the first 5 Moments of Magic:
3. Ensure the front entrance is pleasing.
4. Welcome guests to Eckert’s
5. Offer assistance in finding products
6. Attend to guest’s needs in a timely manner and provided with superior service
7. Invite guests back and pass out coupons/information
8. Handle cash, check, credit card and gift certificate payments
9. Answer customers questions and provide product information
10. Bag and box merchandise
11. Count money cash drawers at the beginning of the shifts to ensure that amounts are correct and that there is adequate change
12. Issue receipts, refunds, credits or change due to customers
13. Redeem coupons
14. Maintain clean and orderly checkout areas
15. Monitor checkout stations to ensure that they have adequate cash available and that there is someone always available near the register to assist customers
16. Process merchandise returns and exchanges
17. Resolve customer complaints
18. Weigh items sold by weight in order to determine prices
19. Stock shelves and mark prices on shelves and items
20. Communicate with other store staff.
21. Assists with product displays
22. Set up and take down of product samples on a daily basis
23. Performs other duties as needed or assigned

**Physical/Visual Activities or Demands**

1. While performing the duties of this job, the employee is regularly required to stand, walk, climb, stoop and crouch, push, pull, reach, grasp, feel, talk and hear.
2. Generally light physical effort. The employee is required to lift more than 50 lbs. rarely and/or 5 to 25 lbs. occasionally.
3. Specific vision abilities required by this job include clarity of vision at a distance of 20 inches or less with the ability to judge distance and space relationships along with adjusting the eye to bring objects into sharp focus.

**Environmental/Atmospheric Conditions:**Environmental and atmospheric conditions commonly associated with the performance of the functions of this job. Good working conditions.

## POSITION QUALIFICATION REQUIREMENTS

• **Knowledge:**Job requires a high school diploma or GED; previous customer service experience preferred.
• **Experience:**Preferably 1-2 years in a retail-type setting.
• **Skills and Abilities:**This may be representative but not all inclusive of those commonly associated with this position.

1. Ability to apply common sense understanding to carry out instructions, which are furnished in written and oral form.
2. Ability to deal with problems involving standard and nonstandard situations.
3. Ability to communicate and work well with others.
4. Commitment to superior customer service.
5. Proven organizational and multi-tasking abilities.