Student Transcript Specialist (50923)

## Description

**SUMMARY:**This position is responsible for the day-to-day implementation, maintenance, coordination, safeguarding and application of the University's students' academic policies and procedures.

**DUTIES AND RESPONSIBILITIES:**

• Maintain and manage all former and current student academic records in

• accordance with institutional policy, state and federal records retention
• policies, assist with maintenance of department and specific transcript inquiry
• electronic messages. Responsible for student name and address updates.

• Updates department SIS (student information system for accuracy of

archived student records and implementation for records processing.

• Provides support and collaboration with external agencies such as NMEAF

• and National Student Clearinghouse. Provide assistance to Assistant
• Registrar regarding preparation of degree files for completion for potential
• graduating students.

• Assist with processing of institutional petitions routed with approval or denial

• to the department. Process transfer credit for entering Nursing students for
• degree completion.

• Creates student records in accordance with department standard operating

procedure.

• Generates student Official Transcripts and upload to our third party for the

completion and delivery of transcripts.

• Responds to phone, email and fax inquiries by providing information to

• current and former students of the policies and procedures concerning their
• academic record and providing excellent customer service.

• Ensure accuracy of the student regarding course repeats at the end of each

• semester. Collaboration with faculty across the institution for permission and
• missing grading inquiries.

• Responsible for the preparation, security and imaging of student records.
• Maintains student record management, updating, correcting, maintaining and

coding student records in regards to degree completion.

• Ensure accuracy of all student records prior to release to a third party. Assist

with education verifications from external agencies/employers.

• Schedules and prepares student files for the Registrar’ and Assistant

• Registrar for daily appointments. Calls and reminding students about their
• appointments.

• Responsible for student record management, updating correcting,

• maintaining and coding student records in regards to degree completion.
• Make sure we are complying with state statue in record maintenance and
• student handbook on the purging and archiving of student records. Maintain
• the electronic transcript delivery service for students.

• Performs other job-related duties as assigned.

**Pay is commensurate with experience**
## Qualifications

• Education: High School Diploma or GED.
• Experience: Five (5) years of experience
• Must be willing to work evenings, weekends, holidays, odd hours as needed.
• Knowledge of university environment and students.
• Knowledge and skill using Microsoft Office products.
• Knowledge of registration policies and procedures.
• Knowledge of FERPA regulations and changes for department and university

use.

• Knowledge of general office practices and procedures.
• Knowledge of routing office procedures.
• Knowledge of computers, office equipment and computer programs.
• Knowledge of proper telephone etiquette.
• Ability to maintain effective working relationships.
• Ability to interact appropriately with undergraduate students, support staff,

and professional staff.

• Ability to communicate both orally and in writing at a high level.
• Ability to utilize independent judgment.
• Ability to work with minimal direction and supervision.
• Ability to provide excellent customer service.

• •Standing…………………………………………………………………Occasionally
• •Walking………………………………………………………………….Occasionally
• •Bending………………………………………………………………….Occasionally
• •Squatting………………………………………………………………..Occasionally
• •Climbing ………………………………………………………………..Occasionally
• •Kneeling ………………………………………………………………..Occasionally
• •Sitting……………………………………………………………………..Frequently

• Work is performed in an office setting.
• Work with frequent interruptions.