Tommy's Folly Sales Associate

## Description
**Position Overview:** Responsible for providing effective customer service for all internal and external customers by utilizing excellent, in-depth knowledge of company products.
**These duties may be described as, but not limited to:**

• Greet customers in a pleasant and courteous manner.
• Inform customer of unit prices and any additional information needed by customer.
• Take money for purchases and give correct change.
• Stock gift shop area.
• Clean and maintain area in and around the facility on a daily basis.
• Receive and check customer complaints.
• Answer questions from customers or individuals on products.
• Answer telephone in a professional manner.
• Maintain customer name and address data base.
• Obtain customer feedback information.

**Required Knowledge, Skills, Abilities:**

• Excellent communication skills.
• Good grammar, voice and diction.
• Basic computer and keyboarding skills.
• Excellent customer service skills (friendly, courteous and helpful).

**Minimum Qualifications:**

• High school or equivalent education required.
• One to two years in a customer service position.

*This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.*