Hospitality Specialist - 1

## Description
**Wage**
Starting at $20.50/hour
**Department**

Hospitality

**Reports to**

Assistant General Manager

**Terms of Employment**

Full Time or Part Time

• **Overall Responsibilities**
• Provide exceptional hospitality and service that turns a customer into a California Chicken Café raving fan.
• **Key Areas of Responsibilities**

• Maintain a positive and friendly work environment while adhering and applying the company’s core values
• Deliver exceptional hospitality to our guests
• Take guest orders and handle payments using the POS system
• Direct, greet and assist guests in the Drive-Up Service as well as deliver food to guests’ vehicles
• Greet guests with moments of humanity upon arrival
• Maintain a clean, sanitized, and properly stocked restaurant
• Strong communication regarding any issues with food quality, equipment, and work environment
• Read and adhere to all company policies and procedures
• Other duties as assigned

## Qualifications
**Qualifications**

• Must be 18 years of age or older
• Must attend and pass California Chicken Café Road to Success class within first month of hire
• 1+ years of previous restaurant experience preferred
• Speak, read, and write English fluently
• Passionate about food and hospitality
• Friendly, upbeat, and cooperative
• Must pass Food Handler course and test in compliance with CA state law requirements
• Must be authorized to work in the United States

**Physical Requirements**

• Perform duties that require standing, walking, reaching, bending, stooping, wiping, twisting, climbing, lifting/carrying (up to 25 lbs. individually), constant gripping/grasping, and moving throughout the restaurant for 4-10 hours per shift, up to 6 shifts per week

**Work Conditions**

• Hours will vary in accordance with business necessity, including early morning, late evenings, weekends and/or holidays.
• Exposure to cleaning chemicals, noise, steam, and smoke.
• Works with hot, cold, and hazardous equipment typical of a restaurant kitchen

**Benefits**

• Free meal during the working shift
• 50% discount on takeout and catering
• Competitive wages - Earn more when you learn more
• Wage structure includes incremental pay increases at key employment milestones
• Leadership opportunities – We value promoting from within the team
• Flexible schedule
• Referral program
• Medical, Dental and Vision Insurance available for eligible employees
• 401k with company match for eligible employees