Warehouse Dispatcher-Cust. Srvc

## Description
Final Mile delivery company is seeking a customer service representative to support our delivery team at our Hartford, CT location.

Responsibilities

• Proactively monitor our routing/dispatch program for driver performance
• Communicate with drivers on the status of their routes
• Answer incoming call from drivers and customers
• Respond to emails from customers
• Assist with drivers returning at the end of their routes to ensure their routes are closed out on their devices
• Assist with general warehouse duties when needed
• Forklift experience preferred
• Send out internal emails with performance updates every two hours
• Other duties as assigned by management.

• **Compensation**
• $18.00/hour

Benefits

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule

• Five day schedule (Mon-Friday)
• 9 AM to 5:30 PM with a half hour lunch
• Some Saturday shifts (based on business needs)
• Holiday's as needed

• **Education & Experience Requirements**
• ·High School Diploma or GED preferred or equivalent experience working in a transportation agency.

• Previous experience in a transportation agency or transportation company preferred but not required.