Business Intelligence Technical Analyst

## Description

About Food For The Poor

Food For The Poor, one of the largest international relief and development organizations in the nation, does much more than feed millions of the hungry poor primarily in 17 countries of the Caribbean and Latin America. This interdenominational Christian ministry provides emergency relief assistance, clean water, medicines, educational materials, homes, support for orphans and the elders, skills training and micro-enterprise development assistance. "Join us in our mission to serve the poorest of the poor."

**Overall Responsibility:**

The BI Technical Analyst is responsible for translating business reporting and analytics needs into clear, structured, and testable technical requirements that enable the successful delivery of trusted business intelligence solutions.

This role serves as the bridge between business stakeholders and technical delivery teams by documenting scope, data requirements, KPI definitions, validation expectations, and readiness criteria before development begins.

The position focuses on requirements of quality, data enablement, stakeholder alignment, and acceptance planning to ensure analytics solutions are feasible, governed, measurable, and aligned to organizational priorities.

**This role is to be hired in San Pedro Sula, Honduras.**

**Duties:**

**Requirements Gathering & Stakeholder Engagement**

• Facilitate discovery sessions with stakeholders to gather business objectives, reporting needs, scope, constraints, user personas, and success criteria.
• Partner with Data Product Owners, Project Managers, BI Developers, Data Engineers, and business users to ensure readiness before development.
• Support prioritization by clarifying business impact, dependencies, risks, scope, assumptions, and non-goals.
• Prepare stakeholder communications and release notes for reporting and analytics changes.

**Requirements Definition & Documentation**

• Translate business needs into high-quality technical requirements, functional specifications, user stories, and acceptance criteria.
• Document report, dashboard, and dataset specifications, including metrics, filters, calculations, and service-level expectations.
• Maintain documentation version control, decision logs, and change records for traceability and auditability.

**Data Analysis, Mapping & Governance**

• Analyze source systems (entities, relationships, grain, and dependencies) to support reporting needs.
• Create and maintain source-to-target mappings, data definitions, business glossary entries, and data lineage documentation.
• Capture KPI and metric definitions, including logic, assumptions, edge cases, and validation methods.
• Promote data governance principles such as ownership, definitions, access controls, and documentation standards.

**Data Quality, Validation & Issue Resolution**

• Define data validation and reconciliation expectations (accuracy, completeness, consistency, timeliness, and freshness).
• Identify data gaps, conflicting definitions, and dependencies; partner with teams to resolve issues.
• Collaborate with technical teams during development and testing to refine requirements and ensure alignment with expectations.

**Testing Support & Continuous Improvement**

• Develop UAT materials (test scenarios, test cases, expected results, and sign-off criteria).
• Monitor stakeholder feedback post-delivery and support continuous improvement of requirements and analytics processes.
• Perform additional duties and special projects aligned with reporting and data enablement priorities.

## Qualifications
**Education and Experience:**

• Bachelor's degree in information systems, Computer Science, Business Analytics, Data Analytics, Information Technology, Business Administration, or a related field; equivalent relevant experience may be considered.
• Minimum of 4 or more years of experience in a BI Analyst, Data Analyst, Requirements Analyst, Business Systems Analyst, or BI Technical Analyst role with demonstrable ownership of requirements and documentation.
• Experience gathering, analyzing, and documenting business and technical requirements for analytics, reporting, business intelligence, or data-related initiatives.
• Strong SQL literacy, including the ability to query data, validate requirements, investigate discrepancies, and support reconciliation efforts.
• Demonstrated understanding of relational data concepts such as keys, joins, data grain, hierarchies, business rules, and dimensional thinking.
• Experience preparing technical specifications, process flows, data mappings, KPI definitions, and acceptance criteria for developers, engineers, or analytics teams.
• Experience supporting user acceptance testing, validation planning, and release readiness activities for reporting or analytics deliverables.
• Experience in nonprofit operations, donor analytics, finance reporting, program outcomes, grants reporting, or mission-driven environments is preferred.
• Familiarity with data governance, stewardship, privacy, and access management concepts is preferred.
• Experience supporting reporting modernization or migration initiatives from legacy reporting tools to modern BI platforms is a plus.
• **Bilingual (Spanish/English) required**

**Skills:**

• Strong requirements of elicitation, facilitation, and documentation skills with the ability to turn ambiguous requests into structured specifications.
• Ability to think of systems and connect business processes, source data, transformations, and reporting outcomes.
• Strong analytical and validation mindset with attention to detail and commitment to data accuracy and consistency.
• Ability to define and document KPIs, business rules, assumptions, and exceptions in a clear and reusable format.
• Knowledge of BI and reporting concepts, including metrics, dimensions, filters, refresh schedules, reconciliation, and audience-based reporting needs.
• Strong written and verbal communication skills, with the ability to communicate effectively with business stakeholders, developers, engineers, and leadership.
• Effective stakeholder management skills, including expectation setting, meeting facilitation, follow-up, and issue escalation when needed.
• Ability to manage multiple priorities, organize documentation, maintain traceability, and work effectively in a deadline-driven environment.
• Documentation discipline, including version control, decision logging, change tracking, and standards adherence.
• Proficiency with Microsoft Office applications and common collaboration/documentation tools used for requirements management and project delivery.
• Commitment to continuous improvement, governance, and enabling trusted, business-ready analytics solutions.