Apartment Maintenance Technician III

## Description

Maintenance Technician III (Lead Maintenance Technician)

Compensation Range: $26.00-$29.00 per hour

Reports to: Maintenance Supervisor

Employment Status: Full-time, Non-exempt.

Regular Hours: Monday – Friday, 8:00 AM – 5:00 PM. Rotating on-call shifts as required, Seasonal property needs may require weekends.

Boyd Homes is now The Boyd Companies, Inc. (Boyd) - and we are now officially a 100% employee-owned property management and development company serving Virginia, North Carolina, and Florida. For more than 40 years, Boyd has been committed to building high-quality communities while maintaining a culture of integrity, collaboration, and long-term value.

As an employee-owned company, every team member plays a direct role in our success. We are looking for professionals who take pride in their work and want to contribute to building exceptional residential communities.

Position Summary

The Maintenance Technician III serves as the lead maintenance professional for the community and provides technical leadership and experience to the maintenance team. This position will partner closely with the Maintenance Supervisor along with the Property Manager, and performs advanced repairs, assists with overseeing daily maintenance operations and ensures quality control standards are met.

Key Responsibilities

Responsibilities include, but are not limited to

• Assisting with leading and coordinating daily maintenance activities and work assignments.
• Perform advanced troubleshooting and repair of HVAC, electrical, plumbing, and appliance systems, along with drywall and carpentry repairs.
• Completing maintenance service requests in a timely and professional manner, with a goal of completing work orders within 24 hours, whenever possible.
• Perform routine inspections such as preventative maintenance, Move-out Inspections and safety inspections throughout the community.
• Participate in the emergency on-call rotation, and respond to after-hours maintenance emergencies as required.
• Ensure compliance with company safety standards, OSHA regulations, local codes and Fair Housing laws.
• Assisting with the training, coaching and mentoring of Maintenance Technician I and II team members.
• Prepare vacant apartment homes for occupancy in accordance with company quality standards
• Maintain the cleanliness, organization, and safety of the maintenance shop, storage areas, equipment, and tools, to include inventory of supplies.
• Supports vendor management and assists with contractor oversight and inspecting completed work for quality assurance.
• Assists with maintaining community grounds, common areas and pool maintenance.
• Assist with seasonal property needs, including storm preparation, snow removal, and other weather-related responsibilities that may include weekends or after hours if needed.
• Provide courteous, professional, and respectful customer service to residents, vendors, coworkers, and visitors.
• Maintain accurate maintenance records, logs and reporting.
• Report safety concerns, property damage, or unusual conditions promptly to management.
• Provide excellent customer service when interacting with Residents, Vendors and Prospects.
• Perform additional duties and special projects as assigned.
• Assists with budget planning and inventory control.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What We Offer

As part of The Boyd Companies, Inc., a 100% employee-owned company, team members benefit from being part of an organization where every employee has a stake in the company’s future.

We offer a competitive compensation and benefits package, opportunities for professional growth, and the chance to contribute to building high-quality communities throughout the region.

Benefits & Perks

We believe in supporting our team’s well-being both on and off the job. Here’s what we offer

• Health Coverage: Comprehensive Medical & Dental plans with the majority of the premium covered to keep your costs low, plus Vision coverage.
• PTO: 15 Days Paid Time Off annually, accrual starting from hire date.
• Holidays: 9 Paid Holidays plus 1 Flex Holiday
• Summer Fridays: Alternating Fridays off, for a total of 64 hours (Memorial Day through Labor Day)
• Volunteer Day: 1 Volunteer Day
• Continuing Education: Certifications, Continuing Education and Advanced Degrees can qualify for reimbursement
• Retirement Savings: 401K - 100% company matched up to 4%.
• Additional Perks: Pet Insurance Discounts, 20% Rental Discount, Health Savings Account (HSA), and Health Reimbursement Arrangement (HRA).
• On-Call Bonus: A bonus of $100.00 per week of on-call participation, with an additional $100.00 if you are on-call during one of the company-defined major holidays.
• Employee Stock Ownership Program: Employees accumulate the value of shares annually and are paid out the value of the shares that are held in trust for their benefit.
• **Employee Stock Ownership Plan (ESOP):** A long-term retirement benefit that allows employees to share in the company's success. Eligible employees receive annual contributions based on company stock value, which are held in trust and paid out upon retirement or separation, subject to plan terms.

The Boyd Companies, Inc. is an Equal Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other status protected by applicable law.

This job description is intended to outline the primary responsibilities and qualifications for this role. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Duties may evolve as business needs change.

## Qualifications

Qualifications

Required

• Valid driver's license with an acceptable driving record.
• 5+ years of maintenance, construction or related experience with working knowledge of plumbing, electrical, HVAC systems.
• Ability to safely operate hand tools, power tools, and maintenance equipment.
• Problem-solving skills, strong work ethics and leadership skills.
• Ability to prioritize multiple tasks while maintaining quality workmanship.
• Excellent customer service and communication skills.
• Ability to follow instructions and work as part of a team or work independently.
• EPA 608 Type II certification (additionally; Type I or III a plus)
• Ability to train and evaluate maintenance staff.

Preferred

• Certified Pool Operator (CPO) certification.
• Experience with navigating Appfolio, or similar Property Management Software.
• Additional HVAC or tradesman licensing or certifications.


Physical Requirements & Work Environment

This position requires frequent physical activity, including

• Standing and walking for extended periods.
• Frequent lifting up to 75 pounds.
• Bending, kneeling, crouching, climbing ladders and stairs, and working on rooftops.
• Lifting, carrying, pushing, and pulling heavy materials, equipment, and appliances.
• Operating hand tools, power tools, and small motorized equipment.
• Wearing required personal protective equipment, including safety glasses, gloves, masks, and other safety gear.

This position regularly works outdoors and is exposed to varying weather conditions, including heat, cold, rain, humidity, and snow. Employees may also be exposed to chemicals, electrical systems, machinery, tools, and moderate noise levels while performing maintenance duties. Safe work practices and proper use of personal protective equipment are required at all times.

Supervisory Responsibilities

• Provides day-to-day direction and technical leadership to Maintenance Technician I and II employees.
• Assists Maintenance Supervisor or Property Manager with staff training, performance coaching, and work assignment prioritization.