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FRONT DESK RECEPTIONIST - Weekends

YWCA CENTRAL MASSACHUSETTS INC · YWCA Central Massachusetts - Worcester, MA 01608

External listingpart-time3 months ago

About The Role

## Description

**Job Title:** Front Desk Receptionist **Department:** Front Desk Support

**Reports to:** Front Desk Coordinator **Effective Date: 4/30/26**

**Schedule:** Saturday and Sunday, 2 pm - 10 pm

**Job Summary:**

As a receptionist, you will provide coverage to support the overall operations of the Association which promotes the highest quality of customer service for members, participants and the public in a profession/confidential manner.

**Supervisory Responsibilities:**

  • **None**

**Duties/Responsibilities:**

  • Handles all incoming and outgoing calls, page staff and residents, and accepts and relays accurate and clearly defined messages.
  • Greets and directs public to various locations and meetings in the building.
  • Provides information to public regarding programs, workshops, membership, parking and other relevant procedures.
  • Provides program and membership information to the public, closes sales, and relays all internal communications as necessary via intercom.

## Qualifications
**Required Skills/Abilities:**

  • Computer literate, with working knowledge of Microsoft Office products
  • Detail-orientated, organized and self-motivated.
  • Excellent communication, people and customer service skills
  • Ability to prioritize and effectively handle multiple tasks

**Education and Experience:**

  • High School Diploma or equivalent
  • 18 years or older

**Physical Requirements:**

  • Prolonged periods sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.

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