FRONT DESK RECEPTIONIST - Weekends
YWCA CENTRAL MASSACHUSETTS INC · YWCA Central Massachusetts - Worcester, MA 01608
About The Role
## Description
**Job Title:** Front Desk Receptionist **Department:** Front Desk Support
**Reports to:** Front Desk Coordinator **Effective Date: 4/30/26**
**Schedule:** Saturday and Sunday, 2 pm - 10 pm
**Job Summary:**
As a receptionist, you will provide coverage to support the overall operations of the Association which promotes the highest quality of customer service for members, participants and the public in a profession/confidential manner.
**Supervisory Responsibilities:**
- **None**
**Duties/Responsibilities:**
- Handles all incoming and outgoing calls, page staff and residents, and accepts and relays accurate and clearly defined messages.
- Greets and directs public to various locations and meetings in the building.
- Provides information to public regarding programs, workshops, membership, parking and other relevant procedures.
- Provides program and membership information to the public, closes sales, and relays all internal communications as necessary via intercom.
## Qualifications
**Required Skills/Abilities:**
- Computer literate, with working knowledge of Microsoft Office products
- Detail-orientated, organized and self-motivated.
- Excellent communication, people and customer service skills
- Ability to prioritize and effectively handle multiple tasks
**Education and Experience:**
- High School Diploma or equivalent
- 18 years or older
**Physical Requirements:**
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
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