Facilities Assistant

## Description

The Facilities Department Service Standard are designed to provide our internal costumers with reasonable expectation of process and outcomes. In addition, we want our customers to know what we expect of ourselves as we move toward Customer Service Excellence. The Facilities Department will respond to all inquiries as soon as practical and in accordance with the listed standards. Should you have an encounter with the Facilities Department that does not meet these expectations, please contact your Director of Finance as soon as possible to discuss.

Job Performance Standards include but are not limited to

Render assistance to Facilities Supervisor when needed

Housekeeping of overall outdoor property daily from 6am to 7:30am

Property trash collections on all public areas are performed from Monday thru Wednesday by 1pm and overall trash building collections are performed on Thursday at 1pm

Water case delivery to office from warehouse no later than 2hrs after request

Must utilize provided work-related items

May perform general labor duties on an as-needed basis including, for example, site clean-up.

## Qualifications

Qualifications

Active Listening – Giving full attention to what other people are saying, taking tine to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Critical Thinking – Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Speaking – Talking to others to convey information effectively.

Coordination – Adjusting actions in relation to others’ actions.

Time Management – Managing one’s own time

Social Perceptiveness – Being aware of other’s reactions and understanding why they react as they do.