Program Manager (6867)

## ABOUT THIS OPPORTUNITY

This position is responsible for

• Supervises, coordinates, monitors, plans, and participates in the day-to-day operations of assigned program such as Center of Hope, transitional and/or emergency housing, family services etc.; supervises and participates in casework performed by program staff ensuring compliance with program policies and procedures.

Key Responsibilities

• Plans, schedules, assigns, and supervises the work of program personnel; trains and instructs employees in the proper methods and procedures.
• Interviews clients requesting assistance to determine client's eligibility for assistance based on program guidelines and restrictions; records clients’ disposition and other pertinent information such as income, expenses, family and work history; assists clients in completing applications for assistance; picture identification cards, payroll statements, utility bills etc.
• Develops intake and case plans for client; instructs clients in completing necessary paperwork including goals and/or budget forms.
• Prepares and files client records in a timely manner ensuring all information is accurate and up to date.
• Prepares and maintains statistical records on all services provided.
• Consistently serves as a mentor and provides positive examples of proper hygiene, personal appearance, records retention, budget planning, scheduling, etc.
• Ensures compliance with program policies and procedures as well as local, state, and federal rules and regulations.
• Plans, coordinates, and/or facilitates life management classes to assist clients in obtaining skills that will enable them to functionally cope with their environment; obtains speakers and workshop presenters as needed.

Physical Requirements & Working Conditions

• Ability to meet attendance requirements.
• Ability to read, write, and communicate the English language.
• Ability to perform mathematical calculations.
• Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5-10% of work time.
• Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking.
• Work requires performance of duties in social services environments where exposure to communicable and infectious diseases are possible.

Benefits

• Health Insurance ( United Healthcare Choice Plus)
• Aflac Supplemental Policies
• Voluntary Life Insurance
• Basic Life Insurance
• PTO
• Holiday Pay
• 403(B) Retirement Plan

## WHAT WE ARE LOOKING FOR IN YOU

Education & Experience

• Bachelor’s degree from an accredited college or university in Psychology, Social Work, Behavioral Science or a related field,
• and
• three years of experience running social services programs dealing with substance abuse and/or homelessness and possible mental illnesses
• plus grant writing experience, and one year of experience supervising people
• or
• any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

License & Certifications

• Valid Driver License.
• First aid and CPR certifications

Equal Opportunity Employer Veterans /Disabled