Thrift Store Manager (6913)

## ABOUT THIS OPPORTUNITY

**Location: Cambridge, Maryland - Cambridge Family Store**

**Position Type: Regular Full Time – 40 hours weekly**

**Pay Range: $19.00 - 22.00 hourly**

**This position is responsible for:**

Plans, administers, monitors, and evaluates the day-to-day operations of a thrift store smaller than 3500 square foot, with annual sales up to $200,000 with a limited staff ensuring compliance with established policies and procedures; processes, displays, and prices donated items to ensure a reasonable financial return on the sale of store items; assists customers in a polite and friendly manner; prepares store displays that are attractive, neat, and orderly; rotates and re-stocks store merchandise to ensure quick turnover; ensures the accountability and security of all store items and funds. May serve as a lead worker to volunteers, beneficiaries, and/or subordinate store personnel.

**KEY RESPONSIBILITIES:**

• Administers and monitors the day-to-day operations of a small Thrift Store; serves as lead worker to volunteers, beneficiaries, and/or subordinate store personnel; trains and instruct staff in the proper methods and procedures for performing work; inspects work in progress and upon completion for accuracy and completeness.
• Prepares and maintains up-to-date records for all assigned staff; monitors all timecards for accuracy and completeness.
• Plans, supervises, and participates in the layout and display of store merchandise; ensures that stock is routinely rotated and ensures that prices encourage the desired level of stock turnover; plans, organizes, and supervises the preparation of displays for special promotions or seasons; notifies the warehouse personnel of low-stock items.
• Supervises and participates in the receiving, sorting, pricing, and distribution of donated items in the warehouse; ensures that items are processed in a timely manner and in compliance with established policies and procedures.
• Schedules donation pick-ups; ensures the accountability of all donated items; ensures donations are collected in compliance with established policies and procedures.
• Assists customers purchasing items from The Salvation Army by ringing-up sales utilizing a cash register; collects monies, counts change, and prepares receipts; prepares and packages purchased items; prepares and balances the cash drawer and runs routine register printouts; prepares and delivers bank deposits; ensures the security and accountability of all cash register funds and sales records in accordance with established operating procedures.
• Prepares, processes, and maintains various sales records, tax forms, and social service vouchers; prepares routine sales reports as directed.
• Maintains the neatness and security of the cash register area; ensures that forms, bags, etc. are adequately stocked.
• Assists customers by explaining store policy and responding to questions regarding the pricing and/or purchasing of items; ensures that all customers visiting the store have a pleasant experience.
• Assists customers who are donating items to The Salvation Army; directs customers to the proper loading/unloading area, may assist with hauling donations to the storage area; prepares and provides tax receipts as needed.
• Places and arranges items in the store as directed; checks all store displays to ensure that items are maintained and displayed in a neat and orderly manner; rotates and/or rearranges stock as directed; returns items to the proper location after customer's have handled.
• Answers the store telephone in a tactful and courteous manner; assists customers by responding to questions and providing directions and/or general information; may schedule and record donation pick-ups.
• Cleans all display racks and shelves; sweeps and mops floors; cleans windows and mirrors; ensures that the store is maintained in a clean and inviting manner.
• Opens and/or closes store doors in accordance with the store schedule.
• Prepares and maintains a variety of thrift store sales reports, records, logs, etc.; ensures the accuracy, completeness, and timeliness of the same.
• Maintains inventory of supplies and equipment for the store and warehouse operations.
• Recruits and supervises volunteers working in the Thrift Store and warehouse.
• Performs other related work as required.

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS

• Ability to meet attendance requirements.
• Ability to read, write, and communicate the English language.
• Ability to perform mathematical computations.
• Ability to perform frequent walking and/or standing, kneeling, or squatting relieved by lesser periods of sitting or operating a vehicle.

**WORKING CONDITIONS**

• Work is performed in a normal store environment where there are little or no physical discomforts associated with changes in weather.
• Work is also performed in a stock room or warehouse environment where there are discomforts associated with changes in weather. There are occasional discomforts associated with noise, crowds, dust, lint, chemical odors, and the like.

**Employee Benefits:**

• Paid Time Off
• Retirement Savings Plan Available
• Supplemental Insurance Available
• Voluntary Life Insurance and more!

## WHAT WE ARE LOOKING FOR IN YOU

**EDUCATION AND EXPERIENCE:**

• High School diploma or G.E.D. and two (2) years of progressively responsible experience working in a retail store environment with at least one (1) year experience in a supervisory capacity; OR
• any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

• **LICENSES AND CERTIFICATIONS:**
• State Driver’s License, preferred.
• **Equal Opportunity Employer: Veterans | Disabled**