Housing Monitor (6916)

## ABOUT THIS OPPORTUNITY
**Location:** Cambridge, MD
**Schedule:** 28 hours weekly: Available Shifts 12:00am - 7:00am AND 5:00pm - 12:00AM
**# of Vacancies:** 4
**Pay Range:** $15.00 - $16.00 hourly

**This position is responsible for**

Accepting and processing residents staying in lodge/shelter overnight; monitors the activity of residents on an assigned shift ensuring safety, security, and compliance with house rules; maintains accurate and complete records and logs containing pertinent information; ensures that lodge/shelter is maintained in a neat and proper order.

**Key Responsibilities:**

• Ensures that all rooms are in proper order before arrival of residents; checks fire equipment and ensures proper working order.
• Checks clients into the lodge/shelter; prepares and monitors client intake cards; determines if client has been prepaid by sponsor or credit; prepares resident roster and maintains resident property records.
• Prepares and distributes meal tickets and laundry tokens; distributes towels, linens, and personal hygiene items; secures and distributes client medications as required.
• Receives, receipts and processes payments for rent and updates intake cards as needed; obtains clients signature on forms as well as lodge/shelter rules and regulations.
• Monitors the activities of the lodge/shelter residents ensuring safety and compliance with house rules; checks the security of all windows and doors; monitors cameras and makes periodic rounds of entire facility; records any unique situations occurring on assigned shift.
• Responds to emergencies in a calm manner and initiates appropriate corrective actions in accordance with established policies and procedures.
• Opens and closes the lodge/shelter doors at designated hours of operation.
• Completes required paperwork representing client intake for the day; inputs data into the computer in order to maintain computer records and generate client lists; prepares, tallies, and balances monies with receipts; drops the money in the safe.
• Sorts client intake cards in numerical order and files remaining intake cards of clients who did not check into the lodge/shelter for the evening.
• Assigns housekeeping and other tasks to residents; ensures that clients perform assigned house duties in the proper manner; ensures compliance with house rules.
• Answers telephone and respond to questions regarding the lodge/shelter operations.
• Wakes up lodge/shelter clients at designated time and instructs them to collect their sheets; ensures that all residents are out of the lodge/shelter by the designated time.
• Answers the crisis hot-line and provides crisis intervention through telephone interviews and client counseling where applicable.
• Complete the minimum number of annual required training.

**Physical Requirements and Working Conditions:**

• Ability to meet attendance requirements.
• Ability to read, write, and communicate the English language.
• Ability to respond to emergency situations quickly and calmly while maintaining control and initiating the proper corrective action.
• Ability to perform combinations of sitting, standing, and walking on a frequent change basis. Distance of travel is usually within the same building.
• Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5-10% of work time.
• Work is performed in a lodge/shelter facility where there is little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.

**Employee Benefits:**

• Paid Time Off
• Retirement Savings Plan Available
• Supplemental Insurance Available
• Voluntary Life Insurance and more

## WHAT WE ARE LOOKING FOR IN YOU
**EDUCATION AND EXPERIENCE:**

• High school diploma or G.E.D. AND one (1) year experience performing security or social service work preferred, **OR**
• any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

**Licenses and Certifications:**

• None

**Equal Opportunity Employer: Veterans | Disabled**