Shelter Monitor (7046)

## Description

Assists residents staying in the Corps shelter overnight; performs client intake procedures and prepares client intake records; monitors the activity of residents on an assigned shift ensuring safety, security, and compliance to house rules; maintains accurate and complete records and logs containing pertinent information; ensures that facility is maintained in a neat and proper order. reports pertinent information to the immediate supervisor or Corps Officer.

**Supervisory Responsibilities (10%)**

• Acts as the lead worker to the Shelter Monitor position; trains and instructs employees and volunteers in the proper methods and procedures; assists with scheduling; informs Manager of any staff issues requiring attention.

**Intake and Discharge Responsibilities (25%)**

• Answers telephone and responds to questions regarding the shelter operations.
• Performs client intake procedures including running sexual offender checks; checks clients into the shelter; prepares and monitors client intake cards; prepares and maintains resident roster.
• Orients new clients to the program and prepares case records to facilitate case management; records daily statistics.
• Inputs client information to HMIS accurately and in accordance with established timelines and procedures; updates client files as needed; obtains client’s signature on forms as well as house rules and regulations.

**Housekeeping and Chore Distribution Responsibilities (25%)**

• Distributes towels, linens, and personal hygiene items to clients.
• Assigns daily cooking, cleaning, and maintenance chores to clients and ensures completion of such; as needed, participates in the cleaning and maintenance of facilities, supplies, and equipment; inspects facility on a routine basis to ensure compliance with established standards; ensures return and accountability of The Salvation Army property (linens, etc.).

**Building Security Responsibilities (20%)**

• Ensures clients comply with house rules; checks client’s baggage for drugs, alcohol, weapons and pornography; records incidents and notifies supervisor of any special circumstances or unusual problems; ensures security of facility and clients; arms and disarms alarms in accordance with lodge policy; locks and secures area inappropriate for client entry.
• Conducts routine checks of the facilities to ensure that all doors are locked and that nothing is amiss; locks doors to ensure security of the facilities.
• Responds to emergencies in a calm manner and initiates appropriate actions in accordance with established policies and procedures.

**Cooking and Food Inventory Responsibilities (20%)**

• Participates in the selection and preparation of food; monitors expenditures ensuring compliance with budget constraints; purchases needed food items from the store; serves food and snacks to clients; assists clients in the cleaning of the kitchen after meals.
• Maintains an adequate level of food and supplies inventory; prepares inventory records and ensure the accountability and security of inventory items.

**Part Time Benefits**

• Paid Time Off
• Aflac Dental & Vision Insurance
• Voluntary Life Insurance

## Qualifications
**Education and Experience:**

• High school diploma or G.E.D. required,

AND

• One year experience performing security or social service work preferred,

OR

• Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Certifications

• Valid State Driver’s License (Preferred)
• Food Handlers Certification (or ability to obtain within established timeframe)
• CPR and First Aid Certification (or ability to obtain within established timeframe)

**Equal Opportunity Employer: Veterans - Disabled**