Resident Monitor (5132)

## ABOUT THIS OPPORTUNITY

**Schedule/Hours: Various Shifts Available (35 hours per week)**

**This position is responsible for:**

Accepts and processes residents staying in lodge/shelter overnight; receives and receipts fees received from residents; monitors the activity of residents on an assigned shift ensuring safety, security and compliance to house rules; maintains accurate and complete records and logs containing pertinent information; ensures that lodge/shelter is maintained in a neat and proper order.

**Key responsibilities:**

• Ensures that all rooms are in proper order before arrival of residents; checks fire equipment and ensures proper working order.
• Distributes towels, linens, and personal hygiene items; secures and distributes client medications as required.
• Receives, receipts and processes payments for rent and obtains clients signature on forms as well as program rules and regulations.
• Monitors the activities of the program residents ensuring safety and compliance with house rules; checks the security of all windows and doors; monitors cameras and makes periodic rounds of entire facility; records any unique situations occurring on assigned shift.
• Responds to emergencies in a calm manner and initiates appropriate corrective actions in accordance with established policies and procedures. Assists with all verbal and physical aggressions that might occur from residents.
• Opens and closes the program doors at designated hours of operation.
• Completes required paperwork representing client intake for the day; inputs data into the computer in order to maintain computer records and generate client lists; prepares, tallies, and balances monies with receipts; drops the money in the safe.
• Assigns housekeeping and other tasks to residents; ensures that clients perform assigned house duties in the proper manner; ensures compliance with house rules.
• Answers telephone and responds to questions regarding the program operations.

**Physical Requirements and Working Conditions:**

• Ability to meet attendance requirements.
• Ability to read, write, and communicate the English language.
• Ability to respond to emergency situations quickly and calmly while maintaining control and initiating the proper corrective action.
• Ability to perform combinations of sitting, standing, and walking on a frequent change basis. Distance of travel is usually within the same building.
• Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5-10% of work time.

**Employee Benefits**

• Medical, Dental and Vision Insurance
• Paid Time Off (PTO) and Holiday Pay
• Life Insurance
• Retirement Plans **and more!**

## WHAT WE ARE LOOKING FOR IN YOU

• High school diploma or G.E.D., **AND**
• One year experience performing security or social service work preferred, **OR**
• Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

**LICENSES AND CERTIFICATIONS:**

None

**Equal Opportunity Employer: Veterans | Disabled**