Residential Housekeeper

## Description

As the Residential Housekeeper you are a key member of our team, playing a critical role in creating a safe, welcoming, and home-like environment for survivors of domestic, sexual, or sex trafficking violence. This position is not just about maintaining cleanliness—it’s about contributing to the healing and comfort of our clients. The Residential Housekeeper works collaboratively with other staff to ensure that every space reflects the care and respect we hold for the individuals and families we serve. This person is responsible for maintaining a clean and orderly environment for clients and employees. The Residential Housekeeper will clean and maintain offices, common areas, counseling rooms, HISD classrooms, restrooms, dining areas, complete make ready’s for the residential area, linen laundry, janitorial closet chemical refills, Enrichment Center, and other spaces within the Flagship Campus.

**Your Schedule:**

• Tuesday- Saturday 9:00 a.m. - 6:00 p.m.
• Flexibility to take on additional shifts or provide relief on an as-needed basis
• Work Model: 100% Onsite
• Local Travel: N/A

**Our Total Rewards Package****:**

At the Houston Area Women's Center, we are committed to supporting our employees with a comprehensive Total Rewards Package that promotes health, financial well-being, and work-life balance.

• Hourly Compensation:$17.02
• Pay Schedule: Semi-monthly
• Medical, Dental, Vision, Life, and Disability Insurance
• Time Away From Work Program, including:
• Vacation Leave based on relevant professional experience (15–30 days annually for full-time employees; prorated for eligible part-time employees)
• Sick Leave (112 hours annually for full-time employees; prorated for eligible part-time employees)
• Eleven (11) Paid Agency Holidays for eligible employees who are regularly scheduled to work on the observed holiday
• 401(k) Retirement Plan with a 125% employer match on employee contributions up to 4% of annual earnings for eligible full-time employees after one year of service

*\*\*Vacation and sick leave eligibility, accruals, usage, rollover limits, holiday eligibility, and all benefit programs are administered in accordance with HAWC policies and applicable plan documents.*

Imagine a place where your talent can make a meaningful difference in people's lives. Working at Houston Area Womens center gives you a rewarding experience in which our diverse team of employees work together as part of the empowerment of a survivor's life and at the same time part of a much larger mission. We are committed to doing the work and challenging each other to be an organization in which everyone is respected and heard. Every day we continue to embed diversity, inclusion, belonging, and equity in everything we do as we provide service to survivors of domestic and sexual violence.

## Qualifications

**The Requirements We are Seeking:**

• High School diploma or equivalent or in lieu of education an additional two years of directly related experience.
• A minimum of one year of experience providing housekeeping at a mid-size to large organization/facility.
• Proficient in Microsoft Office (Word, Outlook, and Teams)
• Computer savvy and able to learn new applications and systems quickly.
• Professional English.

**What you Deliver in this role:**

• Maintain high standard of cleanliness in all common areas, creating a warm, clean, and welcoming environment for clients, staff, and visitors.
• Clean and sanitize high-touch surfaces, such as door handles and light switches, to reduce the risk of illness and ensure a safe environment for everyone.
• Clean, dust, and wipe furniture, sweep, mop, and/or vacuum carpet in all offices.
• Regularly clean and organize staff areas, including the staff kitchen, to promote a positive and functional workspace.
• Empty and clean waste receptacles and dispose of trash in a sanitary manner.
• Clean, sanitize, and re-fill designated restrooms, fill all dispensers, soap, paper towel and toilet paper.
• Identify and report old or damaged furniture or appliances. Report any safety hazards.
• Collaborate with the residential team and respond to quickly address issues such as spills, broken items, and other concerns, ensuring a safe and sanitary living space. Ensure that all cleaning equipment/materials are maintained in a safe, sanitary, and efficient working condition.
• Prepare cleaning solutions according to specifications. Follow company safety and security policies.
• Maintain excellent customer service - respecting their right to choices, dignity, privacy and confidentiality always.
• Monitor building security and safety by performing such tasks as locking all office doors after operating hours and checking electrical appliances use to ensure that hazards are not created.
• Provide laundry services for residential linens, ensuring that all materials are fresh, clean, and ready for use.
• Prep make ready’s for the residential spaces including providing clean kitchenware, linens, towels and wash cloths for restrooms, and toiletries.
• Once a client has exited the program, clean residential space and prepare for next client.
• Other duties/projects may be assigned.

**What Skills and Assets you bring, and more:**

• You have strong communication, organizational, and multi-tasking skills
• You are an active listener
• You are energetic, empathetic, and caring
• You have excellent attention to details
• You demonstrate professional objectivity and appreciation for confidential information
• You have the ability to follow instructions and to adhere to policies and procedures
• You have the ability to prioritize tasks to meet individual and team deadlines
• You are a great team player

When you work here at HAWC you make an impact not just in the lives of the survivors and the people you help, but also make an impact in our own lives and our community. We learn and grow with a purpose where we strive to work for a common cause, which is to end domestic and sexual violence for ALL.