Quality Manager

## Description

# Quality Manager

**Hollister-Whitney (O) – Quincy, IL 62305**

*Based on the content provided in the Quality Manager job description and formatted to mirror the Hollister-Whitney Floor Supervisor posting style.*

## Overview

**Level:** Experienced

**Category:** Salaried

## Description

If you are a quality-focused leader who thrives in a manufacturing environment, drives accountability through structured problem-solving, and is passionate about building a culture of continuous improvement, we want to talk to you. We are seeking a strategic, hands-on Quality Manager to lead all aspects of Quality at Hollister-Whitney, part of Vantage Elevation.

### About Us

Vantage Elevation, LLC is North America's leading independent manufacturer of elevator components and systems. Vantage is comprised of eight business units including GAL Manufacturing, GAL Canada, Hollister-Whitney, Elevator Controls, Courion, Bore-Max, Thames Valley Controls, and Vertical Dimensions.

Through its brands, Vantage supplies nearly all electro-mechanical devices used in contemporary elevators. Founded in 1927, Vantage employs over 900 people across the United States, Canada, and the United Kingdom.

## Position Summary

As the Quality Manager, you will lead the site's Quality function and serve as a key member of the leadership team. You will be responsible for ensuring products, processes, and systems consistently meet customer requirements, regulatory standards, and company expectations.

This is a highly visible leadership role that requires a strong presence on the manufacturing floor, close partnership with Production, Engineering, Supply Chain, Safety, and Operations, and a relentless focus on root cause analysis and continuous improvement.

The successful candidate will be proactive, data-driven, and solution-oriented—someone who not only identifies problems but drives sustainable corrective actions to closure while developing a culture of quality ownership throughout the organization.

---

## Responsibilities

### A typical day may include

• Lead, coach, mentor, and develop Quality Engineers, Inspectors, Technicians, and other quality personnel
• Build a high-performing Quality organization focused on accountability, customer satisfaction, and continuous improvement
• Establish performance expectations, development plans, and succession strategies for team members
• Serve as a coach and resource to supervisors, managers, and employees across the organization
• Promote a culture where quality ownership extends beyond the Quality Department and becomes embedded throughout the operation
• Lead and continuously improve the site's Quality Management System (QMS)
• Ensure compliance with customer requirements, company standards, industry regulations, and quality system requirements
• Lead internal and external audits and drive timely closure of findings
• Conduct structured root cause investigations utilizing methodologies such as 8D, 5 Whys, A3, Fishbone Analysis, and FMEA
• Drive corrective and preventive actions through implementation, validation, and sustainability reviews
• Analyze quality trends and performance data to identify systemic issues and improvement opportunities
• Serve as the primary site contact for customer quality concerns and complaint resolution
• Partner with suppliers to improve incoming material quality and supplier performance
• Conduct supplier evaluations, audits, and development activities as needed
• Support customer visits, audits, and quality reviews
• Partner closely with Production, Engineering, Supply Chain, and Operations to improve process capability and product quality
• Support new product introductions, process validations, and engineering change activities
• Lead quality improvement initiatives utilizing Lean Manufacturing and Six Sigma methodologies
• Establish and monitor key quality performance indicators including defect rates, scrap, rework, warranty claims, and Cost of Poor Quality (COPQ)
• Drive a culture focused on prevention rather than detection through proactive quality planning and risk mitigation

---
## Qualifications
### Required

• Bachelor's degree in Engineering, Manufacturing, Quality, Industrial Technology, or related discipline
• Minimum of 5 years of progressive Quality experience in a manufacturing environment
• Minimum of 3 years of leadership experience
• Strong knowledge of quality systems, auditing practices, and root cause analysis methodologies
• Demonstrated success leading cross-functional problem-solving initiatives
• Experience interpreting engineering drawings, specifications, and manufacturing requirements
• Strong analytical, organizational, and project management skills
• Excellent verbal and written communication skills
• Proven ability to influence others and drive accountability across functional boundaries
• Ability to coach, mentor, and develop employees at all levels of the organization
• Proficiency with Microsoft Office applications and ERP systems

### Preferred

• ASQ Certified Quality Manager (CMQ/OE), Certified Quality Engineer (CQE), or similar certification
• ISO 9001 Lead Auditor certification
• Lean Manufacturing and/or Six Sigma certification
• Experience with SPC, PFMEA, Control Plans, and supplier quality systems
• Experience in a highly engineered manufacturing environment

---
## Benefits of Working With Us

• Competitive Base Salary $110,000-$140,000 (commensurate with experience, qualifications, and market conditions)
• Medical, Dental, Vision, and Life Insurance
• Health Savings Account (HSA)
• 401(k) with Company Match and Non-Elective Contribution
• Generous Paid Time Off (PTO)
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• Annual Incentive Compensation Program (ICP)
• Career Development and Growth Opportunities
• ...and more

---
## Position Details

• Full-Time
• First Shift
• Location: Quincy, IL (on-site at Hollister-Whitney)
• Member of the Site Leadership Team
• Direct supervision of Quality personnel including Engineers, Inspectors, and Technicians

---

## Equal Opportunity Employer

Vantage Elevation, LLC provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any kind in accordance with applicable laws.

**#LI-HW**

**#LI-SA1**