Manager, Hospitality Services-Transportation

## Description

Celebrate Life, *the Southworth Way*

**The Company:** Welcome to Southworth. We own and operate a growing portfolio of premier private communities, each offering *inspired environments* and locations. Our dedication to hospitality and endless activities for the entire family ensures our members experience a *world at play* like never before.

With a solid reputation for stability, integrity, and innovation, Southworth's clubs and communities provide exceptional locations where our members can truly live *life at ease*. Our dedicated team members play a crucial role in elevating the experience for our members, residents, guests, and fellow team members. We encourage all our team members to *be and belong* by providing a wide array of benefits, engagement programs, unique perks, discounts, and, of course, a lot of fun!

**The Benefits**: We are proud of our “family company” roots and understand everyone has a unique set of needs: we want to support you as best we can so you can live your best life with us. We offer a comprehensive benefits package that includes competitive options for medical, physical, and mental health and wellness, life insurance, paid time off, and more.

**Grow with us!**The sky is the limit for talented, driven individuals. With our ever-expanding portfolio, we offer opportunities to learn, grow, and thrive. We look forward to growing together.

**Be YOU with us!**At Southworth, we are working to redefine the country club. We seek talent from a diverse range of backgrounds, experiences, and cultures to ensure an innovative edge. Here, diversity is a *driver* of our success.

**About The Abaco Club:** The Abaco Club is a paradise for the soul. It is an unassuming haven crafted in the pursuit of connection, happiness and belonging. Here, members unwind in barefoot luxury in island-inspired homes, golfers take on the #1 golf course in The Bahamas, and generations come together on 2 miles of uninterrupted white sands on one of the most pristine beaches on Earth.

Working at The Abaco Club means being part of a vibrant community that values your knowledge and offers opportunities for professional growth and development. Here, you can turn your passion for hospitality into a rewarding career while enjoying the stunning scenery of this beautiful place. Become a part of our team and help us show what makes the Abaco Club truly extraordinary.

**The Opportunity**: The **Manager, Hospitality Services–Transportation** is responsible for leading and overseeing all transportation and mobility services in support of members, guests, and residents. This role ensures seamless arrivals, departures, and on-property transportation while upholding the Club’s high standards of service, safety, and operational excellence. Working cross-functionally with key departments, this position plays an essential role in shaping the overall member experience and maintaining a culture of hospitality, professionalism, and continuous improvement.

**Duties and Functions**

• Lead and oversee all Transportation operations, including comprehensive fleet management of all Club vehicles and golf carts, in support of members, guests, and residents, ensuring seamless arrivals, departures, and on-property mobility.
• Coordinate closely with Hospitality Services, Security, Golf Operations, Marina, and Events to anticipate daily and special-event transportation needs.
• Manage transportation team scheduling, training, and performance to uphold our service standards and culture of excellence.
• Ensure all transportation vehicles and golf carts within the Club’s fleet are clean, properly staged, safe, and service-ready at all times.
• Coordinate fleet inspections, preventative maintenance scheduling, and maintain accurate logs of repairs and upkeep.
• Maintain vehicle fleet usage logs, including sign-out procedures recording name, date, and time.
• Monitor response times, service flow, and guest feedback to continuously enhance the member transportation experience.
• Enforce safety procedures, licensing requirements, and operational protocols while maintaining accurate reporting and fleet documentation.
• Control departmental expenses, fuel usage, and vendor relationships related to fleet management, while maintaining premium service delivery.

**Qualification Standards**

• Prior leadership experience in hospitality, club operations, transportation services, or a related field.
• Strong understanding of luxury service standards and member-focused environments.
• Proven ability to lead, motivate, and develop a team in a service-driven culture.
• Excellent organizational, communication, and coordination skills across multiple departments.
• Knowledge of vehicle safety standards, basic maintenance oversight, and operational recordkeeping.
• Ability to manage budgets, monitor expenses, and maintain vendor relationships.
• Demonstrated commitment to safety, compliance, and operational excellence.
• Flexibility to work evenings, weekends, and holidays as required in a hospitality environment.
• Valid driver’s license and ability to meet licensing requirements for vehicle operation.

This role offers the opportunity to contribute to a dynamic, service-focused team dedicated to delivering exceptional experiences. The Manager, Hospitality Services–Transportation plays a key role in ensuring that every arrival, departure, and on-property movement reflects the Club’s commitment to excellence, safety, and hospitality.

Apply today to start your new career, *the Southworth Way*

**Note:** This job description is intended to convey information essential to understanding the scope of this position. It is not an exhaustive list of responsibilities, and additional tasks may be assigned based on operational needs.