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Greenway CDJR of Rome - Service Advisor

GREENWAY AUTOMOTIVE · Greenway CDJR of Rome - Rome, GA 30161

External listingfull-time6 months ago

About The Role

## Description

**CDJR of Rome is looking for an experienced and motivated automotive dealership Service Advisor to join our team!**

The ideal candidate is a high energy individual who is looking for an opportunity to gain experience and learn from a dedicated team of mentors. This position includes identifying problems with automobiles, gathering information about warranties and provisions for service coverage and drafting orders for repairs to be done. Being a determined self-starter who maintains a consistent level of outstanding customer satisfaction are must-have qualities for the Service Advisor position.

If this sounds like the perfect opportunity for you, then we encourage you to **apply now!**

**RESPONSIBILITIES**

  • Greets and consults with customers to interpret their needs and arrange for appropriate service
  • Serves as the primary point of contact for all automotive service and repair matters
  • Consult with mechanics about necessary repairs and possible alternatives to expensive work
  • Sells additional needed services
  • Sets and manages the expectations for service delivery for both the customers and mechanics
  • Continuously updates customers on repair needs and completion times
  • Verify that the final invoice reconciles with the work performed on the repair order
  • Performs other duties as assigned

## Qualifications

  • One year of dealership Service Advisor experience, preferred
  • Must have a proven record of achieving exceptional customer satisfaction
  • Must have a valid driver's license and be in good standing
  • Must exhibit personal and professional integrity
  • Have a desire for a long term career with a growing organization
  • CDK experience; preferred

**BENEFITS**

  • Progressive and Competitive Pay Plan
  • Strong mentorship program to help you gain the experience you need to progress your career
  • Excellent opportunities for growth and internal promotions
  • Ongoing Training and Education
  • Employee Purchase and Service Discounts
  • Paid Vacation
  • Full insurance benefit options including Medical, Dental, Vision, Life, Disability, and Accident Insurance
  • 401(k) Retirement Savings Plan
  • Team-oriented, professional and fun work environment

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