Teller Part Time

## Description

**Position: Part Time Teller (20 - 25 hours per week)**

The teller will process deposits and pay out funds in accordance with bank procedures, record all transactions accurately and balance each day’s operations while providing excellent customer service.

**Essential Functions:**

• Receives cash and checks for deposit, verifies amounts, and looks for check endorsements. Examines cash carefully to guard against acceptance of counterfeit bills.
• Cashes check for customers after verifying identification and checking account balances in accordance with bank policy
• Enters transactions into computer and issues customer receipts
• Counts cash balance at beginning of shift and balances cash and checks against computer records at end of shift
• Prepares certified checks, cashier’s checks, gift cards and travelers’ checks as requested
• Explains bank services and charges to customers
• Process ATM deposits
• Observes suspicious behavior and report any such activity
• Assists customers in opening accounts and general customer service
• Balance coin machine, vault balancing including cash sales and money ordering
• Scanning deposits and payment transactions
• Process the renting, accessing and closing of safe deposit boxes
• Daily balancing of all monetary instruments
• Assist in balancing of the ATM
• Greet and refer customers to appropriate bank personnel to meet their financial needs.
• All other duties as assigned

## Qualifications

• Excellent Customer Service skills
• Active Listening – Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Communication Skills – The ability to communicate effectively
• Mathematics – using mathematics to solve problems
• Problem Solving Skills – The ability to find resolution to problems in an efficient, practical manner
• Time Management – managing one’s own time and the time of others within the group
• Administrative skills – basic computer skills including 10 key experience

• **Knowledge & Experience:**
• High School Diploma (GED or High School Equivalence Certificate). Must have cash handling and customer service experience. Banking experience preferred.
• **Personal Attributes:**

• Effective interpersonal skills and relationship-building skills
• Strong written and oral communication skills
• Self-motivated and directed
• Keen attention to detail
• Experience working in a team-oriented, collaborative environment
• Strong customer-service orientation

​​​​​​​**Status/Standard Schedule:** Hourly part time position with varying hours Monday through Friday and rotating Saturday.