First Responder - Franke - PRN

## Description

**Job Summary:**

The First Responder is responsible for providing exceptional emergency and security services within the community. This role includes maintaining a visible presence, responding to emergencies, and ensuring residents' comfort, privacy, and dignity.

**Duties and Responsibilities:**

1. **Emergency Response Services (35%)**

• Provide First Responder emergency response services as needed throughout the campus.
• Assess emergency situations and determine appropriate action.
• Perform assistance to residents within the scope of the First Responder’s active license/certifications.
• Notify appropriate personnel immediately in case of an emergency or disaster.

1. **Campus Security (20%)**

• Provide security for the entire campus by maintaining a highly visible profile during the shift.
• Remain accessible by cell phone at all times while on duty and respond to calls promptly.
• Be the first contact with law enforcement, fire, and emergency personnel.
• Report illegal acts, unauthorized entry attempts, and suspicious activity to law enforcement immediately.

1. **Documentation and Reporting (10%)**

• Complete detailed reports of shift rounds, events, and any incident reports.
• Document emergency responses accurately and in a timely manner.

1. **Safety and Environmental Monitoring (10%)**

• Maintain a safe, neat, and clean work environment.
• Report environmental deficiencies such as lighting issues, equipment problems, or items in need of repair.
• Monitor for safety or fire hazards and report potential problems.

1. **Customer Service and Resident Interaction (10%)**

• Provide exceptional customer service and high-quality care by showing compassion and empathy towards residents and their families.
• Assist residents as needed and maintain positive interactions.

1. **Compliance and Training (10%)**

• Follow infection control guidelines and maintain privacy rules and regulations as per HIPAA.
• Attend all meetings and complete in-services and mandatory training.

1. **Other Duties as Assigned (5%)**

**Qualifications:**

• **Education:** High school diploma or equivalent.
• **Certification:** CPR required, First Aid certification or ability to acquire within a three (3) month period; EMT Certification preferred.
• **Experience:** A minimum of one or more year(s) in emergency response or security roles
• **Skills:** Strong communication and interpersonal skills, ability to handle high-stress situations, and proficiency in report writing.

**Physical Requirements:**

• Ability to stand, walk, and sit for extended periods.
• Capacity to perform physical activities, including lifting and moving objects in excess of 75 pounds.
• Ability to perform repetitive tasks and respond quickly in emergencies.
• Work is performed in a healthcare setting with potential exposure to infectious diseases and hazardous situations.
• Must be able to work various shifts, including weekends, holidays, and overtime as needed.
• Must have a valid South Carolina driver’s license.

## Qualifications