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Fraud Specialist

CITIZENS STATE BANK · CSB Somerville - Somerville, TX 77879

External listingfull-time21 days ago

About The Role

## Description

**Position Summary:** Analyze multiple programs that monitor for fraudulent activity on Debit Cards and Zelle® transactions, referring to e-Services for customer contact. Reviewing checks from previous day's work that the monitoring program deems possible fraud and requires further inspection. As well as review and monitoring of remote deposited check throughout the day.

**Essential Functions:**

  1. Monitor programs for fraudulent debit card transactions.
  2. Review checks deposited from previous business day.
  3. Review and approve checks that have been remotely deposited.
  4. Monitor programs for fraudulent Zelle® transactions.

## Qualifications

  • High school diploma or GED required.
  • 3+ years Customer service experience preferred.
  • Proficient with Microsoft Office suite (Word, Excel, and PowerPoint)
  • Ability to multi-task
  • Able to maintain consistent attendance record in a flexible Monday through Friday schedule.
  • Teamwork and dedication to developing strong relationships with coworkers.

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