Bell Person (Seasonal) (AM/PM) ("Botones")

## Description

**LOCATION

Catamaran Resort Hotel & Spa**

The **Catamaran Resort Hotel and Spa** is a Polynesian-themed destination located on the shores of Mission Bay and mere steps from San Diego's famous Pacific Beach. The resort features 310 rooms and suites, lush tropical gardens, and award-winning dining at Oceana Coastal Kitchen.

The **Catamaran Resort Hotel and Spa** is owned by **Evans Hotels**, LLC, a family-owned and operated business committed to supporting and enhancing employee well-being through a variety of programs that nurture our staff professionally and personally. We offer hands-on manager and leadership training, employee appreciation days, and staff awards and recognition. Our team is also dedicated to serving our community through initiatives like company-wide beach clean-ups and volunteer opportunities.

**SUMMARY**

The **Bell Person ("Botones")** welcome guests with a warm, friendly smile and provide courteous, professional assistance during arrivals and departures. Inform guests enthusiastically about hotel amenities, room features, and available services. Deliver personalized service that exceeds expectations.

**PAY & PERKS**

• **Compensation: $19.00\*\***
• **Earn $1000** for Culinary, Engineering, Housekeeping, and **$350** for all other roles for **each**hired referral at any Evans Hotels property.
• **Discounted Hotel Rooms** for you, family and friends.
• **Free Employee Parking** and/or discounted MTS Pronto card.
• **Free Meals & Refreshments**during working shifts.
• Career advancement opportunities!
• Health (including SIMNSA), Dental, Vision, 401k with match, life insurance, sick and vacation time.
• Discounts on cell phone bills, shoes, gym memberships, and more!

**ESSENTIAL DUTIES**

• Proactively provides our guests with personal service and attention that exceeds their expectations.
• Project a professional and positive image of the hotel.
• Assist guests with unpacking, organizing, and transporting luggage.
• Provide secure and organized luggage storage on a temporary basis.
• Inform guests about local activities and entertainment with energy and enthusiasm.
• Meet guest needs efficiently and courteously.
• Assist all hotel guests thoughtfully and professionally.
• Deliver packages to guest rooms and meeting rooms promptly.
• Answer phones professionally and courteously.
• Schedule and arrange transportation services for guests.
• Collaborate with all departments to ensure guest needs are met promptly.
• Maintain a safe and secure environment for guests and staff.
• Performs additional duties and responsibilities as directed by the leadership team.

## Qualifications
**QUALIFICATIONS**

• At least 6 months of relevant experience and/or training.
• A combination of experience, education, and/or training may be substituted for either requirement.
• Previous similar position in a hotel, or similar business entity preferred.
• Availability to work on weekends and holidays is required.
• Ability to always maintain a friendly, professional, team-oriented, positive demeanor and diplomatic attitude, especially under stress or challenges.
• Ability to stand, kneel, squat for prolonged periods of time, up to and including, the entire shift and lift up to 50 lbs.
• The following position will be filled in accordance with the process set forth in California Labor Code Section 2810.8 and San Diego Municipal Code 311.0101 et. seq.

\*\*The pay scale posted is the salary or hourly wage range that the employer reasonably expects to pay for the position during the first year of employment. The posted range does NOT include potential additional types of compensation, such as gratuities, service charges, commissions, or bonuses. Actual compensation offered may fluctuate based on qualifications and/or experience.