Medical Coordinator 2nd Shift

## Description

**Sunny Glen Children's Home Job description**

**Job Title:** Medical Coordinator

**Department:** Medical

**Supervisor**: Lead Medical Coordinator

**FLSA Status:** Non**-** Exempt

**Summary**

The Medical Coordinator is part of the team concept in the non-clinical setting for the delivery of health services at UC Programs. The MC is devoted to the delivery of medical care in our setting with an emphasis on disease prevention and health maintenance. This individual works closely with the Director of Medical Services, Medical Providers, Medical Coordinators, Program Directors, Assistant Program Directors, and other related departments. The Medical Coordinator responsibilities include planning, assigning, and directing work; appraising performance; addressing complaints, and resolving problems.

**Essential Duties and Responsibilities**

• Provide health management, effective communication, and leadership in the execution and direction of quality services to youth, staff, and medical service staff. Must be sensitive to the needs of the youth.
• Manage and monitor the delivery of services to patients ensuring compliance in the performance of all aspects of youth care in accordance with Company policy and procedures and state and Federal guidelines.
• Prepare youth for examinations and record the medical intake, taking vital signs, height, and weight. Initiate routine lab tests after triage of youth such as pregnancy tests.
• Assist the medical provider staff with examination procedures when needed such as patient screening and triage.
• Administer medications under the provider's orders, except I.V. medications.
• Update youth charts regarding allergies, medication use, and immunization history at each visit.
• Administer immunizations understanding orders from the provider. Phlebotomy-Obtains blood specimens by performing venipuncture, finger sticks, and implant PPD when necessary.
• Educate and counsel youth concerning their disease, treatment, and prevention of disease.
• Answer the youth's questions after consultation with the provider or as per established procedures in that regard (including but not limited to health questions, medication refills, and lab results.)
• Continually assess areas of improvement and develop plans and evaluation criteria for such.
• Oversee and direct all youth care staff to ensure adequate monitoring. Ensure delivery of safe and efficient quality care. Assist in health education classes when necessary.
• Obtain, compile, and maintain medical files on each intake. Ensure proper daily documentation in the database and maintain a hard copy of required documents and medical records.
• Schedule and comply with required medical appointments and timelines. Respond and comply with individual emergency medical needs immediately.
• Maintain and review an accurate and complete list of medical supplies, prescribe medications, and over-the-counter medication. Order medical supplies, and medication when necessary.
• Collect, maintain, and submit weekly, monthly, quarterly, and annual reports to the supervisors.
• Facilitate and conduct self-administration of medication and side effects training to employees as required.
• Provide a fail-safe plan with medication count, label accuracy, and self-administration of medication, including over-the-counter drugs.
• Schedule and provide transportation when is needed to clients on medical appointments with assistance from other staff when necessary.
• Submit, review, and follow up on all the Significant Incidents Report regarding Medical Issues.
• Participate in Quality Improvement as required.
• Able to react to change productively and handle other essential tasks as assigned.
• Develop and maintain effective communication and working relationships with staff, co-workers, physicians, and youth.
• Develop and expand medical, specialty, and dental services with local providers.
• Maintain Health Information Privacy HIPAA
• The ability to maintain control and work under pressure to meet deadlines.
• Ability to travel and support other program sites when necessary.
• Other duties as assigned.

**Competencies -** To perform the job successfully, an individual should demonstrate the following competencies

**Continuous Learning -** Assesses own strengths and weaknesses; seeks feedback to improve performance; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.

**Job Knowledge** - Competent in required job skills and knowledge; exhibits the ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively.

**Use of Technology -** Demonstrates required skills; adapts to new technologies; troubleshoots technological problems; uses technology to increase productivity; keeps technical skills up to date.

**Problem-Solving -** Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem-solving situations; uses reason even when dealing with emotional topics.

**Communications -** Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.

**Cooperation** - Establishes and maintains effective relations; exhibits tact and consideration; offers assistance and support to co-workers; works cooperatively in group situations; works actively to resolve conflicts.

**Oral Communication** - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.

**Teamwork -** Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.

**Written Communication -** Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.

**Leadership -** Exhibits confidence in self and others; inspires and motivates others to perform well; effectively influences actions and opinions of others; accepts feedback from others; gives appropriate recognition to others.

**Quality Management -** Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.

**Visionary Leadership** - Displays passion and optimism; inspires respect and trust; provides vision and inspiration to peers and subordinates. The position will integrate Sunny Glen’s Core Values throughout their day-to-day operations.

**Business Acumen -** Understands business implications of decisions; aligns work with strategic goals.

**Conflict Resolution -** Encourages open communications; confronts difficult situations; maintains objectivity; keeps emotions under control; uses negotiation skills to resolve conflicts.

**Cost Consciousness** - Works within approved budget; contributes to profits and revenue; conserves organizational resources.

**Ethics -** Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and principles; upholds organizational values.

**Organizational Support -** Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities.

**Strategic Thinking** - Develops strategies to achieve organizational goals; understands organization's strengths & weaknesses; adapts strategy to changing conditions.