Housekeeper

## Description
**Sunny Glen Children's Home Job Description**
**Job Title:** Housekeeper
**Supervisor:**Maintenance Manager
**FLSA Status:** Non-Exempt
**Prepared by**: Human Resources Department
**Summary**
To maintain a clean, sanitary, comfortable, and tidy environment in the property.
**Essential Duties and Responsibilities**

• Sweep, scrub, mop, and polish floors.
• Vacuum clean carpets, rugs, and draperies.
• Shampoo carpets, rugs, and upholstery.
• Dust and polish furniture and fittings.
• Clean metal fixtures and fittings.
• Empty and clean trash containers.
• Dispose of trash in a sanitary manner.
• Clean wash basins, mirrors, tubs, and showers.
• Wipe down glass surfaces.
• Makeup beds and change linens as required.
• Tidy up rooms.
• Wash windows as scheduled.
• Sort load and unload laundry.
• Iron and press clothing and linen
• Sort fold and put away clean laundry.
• Operate mechanized cleaning equipment.
• Maintain all cleaning equipment and materials in a safe and sanitary working condition.
• Monitor and report necessary domestic repairs and replacements.
• Clean corridors, lobbies, stairways. elevators and lounges as well as bedrooms.
• Distribute linen, towels and room supplies using wheeled carts or by hand.
• Replace dirty linens with clean items.
• Inspect and turn mattresses regularly.
• Store all dirty laundry in line with Sunny Glen.
• Monitor client laundry bags and replace laundry bags.
• Check all appliances in rooms are in working order.
• Realign furniture and amenities according to the prescribed layout.
• Respond to calls for housekeeping problems such as spills, and broken glasses.
• Organize and restock the cart at the end of the shift.
• Ensure confidentiality and security of the client’s rooms.
• Follow all company safety and security procedures.
• Report any maintenance issues or safety hazards.
• Observe and report damage to building property.
• Other duties may be assigned.

**Competencies -** To perform the job successfully, an individual should demonstrate the following competencies

**Continuous Learning -** Assesses own strengths and weaknesses; seeks feedback to improve performance; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.

**Job Knowledge** - Competent in required job skills and knowledge; exhibits the ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively.

**Use of Technology -** Demonstrates required skills; adapts to new technologies; troubleshoots technological problems; uses technology to increase productivity; keeps technical skills up to date.

**Problem-Solving -** Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem-solving situations; uses reason even when dealing with emotional topics.

**Communications -** Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.

**Cooperation** - Establishes and maintains effective relations; exhibits tact and consideration; offers assistance and support to co-workers; works cooperatively in group situations; works actively to resolve conflicts.

**Oral Communication** - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.

**Teamwork -** Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.

**Written Communication -** Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.

**Change Management -** Develops workable implementation plans; communicates changes effectively; builds commitment and overcomes resistance; prepares and supports those affected by change; monitors transition and evaluates results.

**Leadership -** Exhibits confidence in self and others; inspires and motivates others to perform well; effectively influences actions and opinions of others; accepts feedback from others; gives appropriate recognition to others.

**Quality Management -** Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.

**Visionary Leadership** - Displays passion and optimism; inspires respect and trust; provides vision and inspiration to peers and subordinates. The position will integrate Sunny Glen’s Core Values throughout their day-to-day operations.

**Business Acumen -**Understands business implications of decisions; aligns work with strategic goals.