Hotel Desk Clerk Columbia River Inn

## Description
**This position is at the Best Western Plus Columbia River Inn, Cascade Locks, Oregon
Summary/Objective**
The hotel desk clerk greets and welcomes guests to the establishment and makes them feel comfortable in their environment.
**Essential Functions**

• Greets and welcomes guests.
• Assigns rooms and keys.
• Maintains room availability.
• Collects and distributes messages for guests.
• Prepares bills and collects payment for visits.
• Assists in solving billing discrepancies.
• Answers inquiries regarding hotel area and services.
• Secures patrons valuables in the safe.
• Provides suggestions of places to visit, eat and shop.
• Arranges transportation.
• Maintains hotel records.
• Help fix guest customer situations as they arise.

**Physical Demands**

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand behind the desk for hours at a time. The employee must frequently lift and/or move objects up to 10 pounds and occasionally lift and/or move objects up to 25 pounds.

**Benefits include food, and hotel discounts.**

## Qualifications

**Preferred Education and Experience**

High school diploma or GED certificate.

College degree in hospitality, business administration or similar.

**Background check required.**