Restaurant Server Assistant

## Description

Q39 is Growing – Join Our Exquisite Team!

Kansas City’s award-winning BBQ is expanding! We’re opening a new location in Lawrence, Kansas, and we’re building an exceptional management team to help us bring our passion for world-class BBQ and scratch-made, chef-inspired cuisine to even more guests.

**Pay is $8.00Hr + Tip Pool**

Our passion is creating craveable, memorable dining experience by assisting servers, ensuring food quality and presentation accuracy, maintaining cleanliness and organization, and providing warm, attentive guest interactions.

**Key Responsibilities (Accountabilities)**

**1. Maintain an Efficient Expo Pass System**

• Follow the direction of the Expo Lead at all times.
• Ensure all plates leaving expo meet Q39 standards for presentation, accuracy, and quality.
• Confirm items are complete, visually appealing, and free from issues before running them to the guest.

**2. Deliver Plates to Guests**

• Run food promptly and safely to the correct tables.
• After each delivery, engage guests with warm, professional service:
• Confirm they are happy with their meal.
• Ask if they need anything additional.
• Offer further assistance before leaving the table.
• Communicate guest needs to the Server or Expo Lead immediately.

**3. Provide Active Dining Room Support**

• Pre-bus tables consistently to maintain a clean, organized, and enjoyable dining environment.
• Assist Servers by monitoring table needs, water refills, and guest requests.

**4. Maintain Carry-Out & Retail Stations**

• Keep the carry-out station organized, stocked, and ready for fast service.
• Restock retail items as needed while ensuring the area remains clean and visually appealing.

**5. Uphold Q39 Values & Standards**

• Be positive, professional, reliable, and team oriented.
• Support continuous improvement by communicating issues, offering solutions, and helping proactively solve problems.
• Demonstrate passion for the Q39 brand in all guest interactions.

## Qualifications
**Minimum Requirements:**

• Reliable and hardworking Server Assistant with experience supporting servers in fast-paced dining environments
• Strong ability to maintain cleanliness and organization of dining areas, including bussing and resetting tables
• Skilled in assisting with food running, beverage refills, and guest needs to ensure smooth service flow
• Effective team player with clear communication skills and a positive, professional attitude
• Able to multitask and prioritize responsibilities while maintaining attention to detail
• Knowledgeable in basic food safety, sanitation, and workplace cleanliness standards