Regional Housing Manager

## Regional Housing Manager

**Our work touches the mind, body, heart, and ultimately the spirit – of those we serve,**

**integrating our deep compassion with highly effective programs and services.**

VOA Oklahoma is currently seeking an experienced, strategic, and people-focused Regional Housing Manager to join our team! Volunteers of America is one of the nation’s largest comprehensive human services organizations with 16,000 mission-driven professionals, dedicated to helping those in need rebuild their lives and reach their full potential.

This is more than a property management leadership role. It is an opportunity to influence lives, strengthen communities, and drive exceptional operational performance while supporting our mission of serving seniors, families, and individuals with special needs.

The ideal candidate is a proven multi-site housing leader who thrives in a fast-paced environment, excels at developing high-performing teams, and possesses deep expertise in affordable housing compliance, financial management, asset preservation, and resident satisfaction.

**What You’ll Do**

As the Regional Housing Manager, you may manage **17 housing communities** and provide leadership to **10+ Community Administrators** who may supervise and support employees at each property site. You will be responsible for ensuring operational excellence, financial performance, regulatory compliance, team development, and outstanding resident experiences across your assigned region.

**Leadership & Team Development**

• Recruit, hire, mentor, and develop Community Administrators and site teams.
• Build a culture of accountability, engagement, collaboration, and continuous improvement.
• Conduct coaching, performance evaluations, succession planning, and employee development activities.
• Identify emerging leaders and cultivate future talent within the organization.
• Partner closely with Human Resources to support workforce planning and talent management initiatives.

**Property & Operations Management**

• Provide strategic oversight and operational leadership for a multi-site housing portfolio.
• Conduct regular site visits and property reviews to ensure compliance, asset preservation, and operational excellence.
• Monitor occupancy, leasing performance, resident services, maintenance operations, and customer satisfaction.
• Ensure all properties meet owner, investor, lender, regulatory, and VOAOK standards.
• Implement and oversee emergency preparedness and resident safety programs.

**Financial Leadership**

• Develop and manage property and regional budgets.
• Analyze financial statements, forecasts, cash flow reports, and operational metrics.
• Identify opportunities to improve operational efficiency and financial performance.
• Develop action plans to address significant variances in revenue, expenses, or occupancy.

**Compliance & Risk Management**

• Maintain compliance with affordable housing programs, including:
• LIHTC
• HOME
• HUD 202
• Bond-financed housing
• Conventional housing programs
• Ensure adherence to all local, state, and federal regulations.
• Oversee accurate and timely completion of required reports, audits, and administrative functions.

**Stakeholder Engagement**

• Build strong relationships with residents, owners, investors, regulators, community partners, and service providers.
• Utilize resident and stakeholder feedback to enhance service delivery and operational effectiveness.
• Support business growth initiatives and contribute to organizational strategic planning

## Qualifications
**What You Will Bring:**
Bachelor's degree plus five years in a directly related field OR seven years directly related, transferable experience OR a combination of education and experience.

Experience must include the following

• Five years of supervision and five years of multi-site operations experience.
• Strong knowledge of property management including related financial statements, computer systems / software, regulatory programs, marketing and leasing programs, physical asset knowledge, LIHTC, HOME, HUD 202, Bond and Conventional financed occupancy related programs.
• Commitment to the development of social service programs as they relate to senior, special needs and multi-family housing communities.

**Professional Certificates, Licenses, Registrations:**

COS (Certified Occupancy Specialist)

HCCP (Housing Credit Certified Professional)

HOME Certification

LIHTC Certification (Low-Income Housing Tax Credit Certification)

**What’s In It For You!**

• $500 Sign-On Bonus
• Medical, Dental, and Vision insurance
• Vacation, Sick Leave, 8 Paid Holidays
• Short Term Disability
• Employee Assistance Program
• A 403-B Retirement plan
• Ask about qualifying for FEDERAL STUDENT LOAN FORGIVENESS<