Floating Community Manager - Washington

## Description

**Who We Are**

Redwood Communities, Inc. (“Redwood Communities”), an affiliate of Redwood Housing, is a multifamily property management organization that manages affordable housing communities throughout the country. To date, Redwood Communities has assembled a best-in-class team that currently manages a growing portfolio of properties and has built strong working relationships with government agencies and leading non-profit organizations to raise the standard of living for our communities.

**Benefits**

• Exceptional medical benefits: We cover more than 90% of medical premiums, and employees have the option of a 100% employer-paid HSA medical plan.
• 100% company paid dental and vision benefits for employee coverage.
• Healthcare and dependent care flexible spending accounts.
• Company paid life insurance, AD&D
• Best-in-class voluntary insurance benefits.
• Pre-tax and Roth 401(k) programs with a company match equal to 100% of the first 6% contributed by the employee.
• Employee assistance program (EAP) with 24/7 counseling services.
• 3 weeks of paid time off each year.
• 12 paid holidays each year & 1 floating holiday.

**About the Position**

The Floating Community Manager to provide temporary coverage and leadership support across multiple sites as needed. This role requires a flexible, hands-on leader who can quickly adapt to different properties, effectively supervise and train onsite staff, and ensure consistent compliance with company policies and industry regulations. The Floating Community Manager plays a key role in maintaining high standards of property operations, tenant relations, and team performance. The ideal candidate is organized, solutions-oriented, and capable of managing multiple priorities in a fast-paced, dynamic environment.

**Schedule:** Monday- Friday 8am-5pm

**Location of WA Properties:** Port Townsend, Lynnwood, Seattle, Kent, Auburn, Tacoma, Longview & Spokane

**Pay Details:** $79-81k/year

**Position Requirements**

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

**Essential Duties and Responsibilities:**

• Serve as acting Community Manager at assigned HUD or multifamily properties on a temporary or rotating basis.
• Oversee day-to-day property operations, ensuring smooth transitions between permanent staff.
• Enforce lease agreements, community rules, and company policies consistently and fairly.
• Ensure timely completion of service requests and maintain high curb appeal standards.
• Monitor vendors and contractors to ensure quality work and budget compliance.

**HUD & Regulatory Compliance**

• Maintain full compliance with HUD regulations, Fair Housing, EIV, and other governing agencies.
• Accurately complete and review HUD recertifications, move-ins, move-outs, and interim certifications.
• Ensure files are audit-ready at all times and assist with MOR and REAC inspections as needed.
• Collaborate with compliance staff to resolve tenant file deficiencies or discrepancies.

**Financial Management**

• Collect and post rents, manage delinquencies, and process deposits according to policy.
• Review and monitor property budgets, control expenses, and report financial variances to the Regional Manager.
• Prepare and submit required reports accurately and on time.

**Leasing & Marketing**

• Support occupancy goals through leasing activities, resident retention, and marketing initiatives.
• Conduct community outreach to maintain positive relationships and strong occupancy levels.
• Process applications in accordance with HUD and company policies.

**Resident Relations**

• Foster a professional, courteous, and responsive environment for residents.
• Address resident concerns promptly and effectively.
• Support community events and resident engagement initiatives.

**Leadership & Training**

• Provide positive guidance and training to on-site staff as needed during assignments.
• Support the onboarding of new Community Managers or Assistant Managers Property Manager is unavailable.
• Promote teamwork and uphold company culture across all properties.

**Knowledge, Skills and Abilities:**

• Excellent communication skills (written and verbal) with strong attention to detail.
• Strong interpersonal abilities with a proven capacity to collaborate effectively across diverse teams and stakeholders.
• Proactive, organized, and adaptable, with the ability to manage multiple priorities in a fast-paced environment.
• Demonstrated professionalism, ethics, and integrity in all aspects of work.
• Effective leadership and team development capabilities.
• Solid financial acumen with experience in strategic decision-making.
• Skilled in resident and client relationship management, ensuring high levels of satisfaction and engagement.
• Thorough understanding of regulatory compliance requirements and meticulous attention to detail.
• Strong problem-solving and conflict resolution skills with a focus on practical, effective outcomes.

## Qualifications

• 3 + years of experience as a Community Manager or higher in multifamily housing.
• Strong understanding of property management operations, budgeting, and financial reporting.
• Experience with affordable housing (LIHTC & HUD, or similar programs) required.
• Excellent Communication, leadership and organizational skills.
• Proficiency in property management software RealPage and Microsoft Office Suite.
• Valid driver’s license and insurance.
• Successful completion of background check.
• Must be legally qualified to work in the U.S. meeting I-9 guidelines

Redwood Communities is an Equal Opportunity Employer.