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General Store Manager

Ashley · Ashley in Broad Street - Richmond, VA 23230

External listingfull-timeabout 2 months ago

About The Role

## General Store Manager

Ashley is the leader in the Home Furnishing retail industry with over 1000 retail locations worldwide! Our General Sales Managers are responsible for building a successful sales team and ensuring an exceptional in-store experience for every guest that results in increased store sales, profitability, and customer loyalty. The General Sales Manager is responsible for developing and leading a team of retail professionals in the implementation of the company’s sales approach, meeting and exceeding key performance indicators, and ensure that company policies and operating procedures are being meet.

**What we offer:**

  • Salary, plus weekly, monthly, and annual incentive-based compensation. Average total compensation for this position is $100,000 +
  • Paid Time Off (PTO)
  • Medical, Dental, Vision benefits
  • 401k -match up to 4%
  • Short term disability, accidentally injury, and life insurance
  • Employee Assistance Programs
  • Employee Purchase Discounts
  • Many opportunities for development and career advancement

**Essential Duties and Responsibilities:**

  • Maintains a store environment that reflects company brand and corporate operating procedures.
  • Hires, trains, and retains the highest quality team members who exhibit energy and enthusiasm
  • Coaches using the company's selling skills model with the passion to drive real action
  • Uses metrics to coach the proper behaviors needed to be a world-class selling organization
  • Utilizes company resources to keep associates up to date on product knowledge, selling skills and operational efficiencies.
  • Leads all store activities with the highest ethical standards and demands the same from their teams
  • Ensures associates are provided with the necessary tools to perform job responsibilities.
  • Improve all store associate’s product-knowledge, effectiveness, and efficiency through weekly meetings with an emphasis on total customer satisfaction.
  • Coach and counsel team based on results
  • Analyze and measure business trends; develop and implement plans to maximize sales and meet or exceed goals and objectives.
  • Ensure appropriate merchandise displays and signage.
  • Continually evaluate and react to performance issues and actively recruit management and sales associates.
  • Complies with security and confidentiality regarding company policies.
  • Complies with company safety standards

## Qualifications
**Position Requirements:**

  • 5+ years General Sales Management, preferably in a commissioned sales or big box retail environment
  • A bachelor’s degree in business, marketing or related areas is preferable.
  • Prior experience successfully managing a team of 25 or more associates is required.
  • Proven track record of meeting financial objectives
  • Ability to execute plans and strategies.
  • Ability to positively lead, mentor and drive a successful sales team
  • Experience in a commissioned sales environment preferred.
  • Proven track record of customer service excellence
  • Goal oriented – Energetically focuses efforts on meeting goals, mission, or objective.
  • Excellent communication and listening skills
  • Strong attention to detail
  • Effectively work on multiple projects simultaneously

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