DRIVER SUPERVISOR

## Description

OVERVIEW: Supervise, train and develop delivery drivers, swing drivers, and delivery representatives, utilizing all training materials and tools provided by Suncoast Beverage Sales. Responsible for the daily operations of a delivery area as well achieving short-term and long-term department goals.

# SPECIFIC JOB RESPONSIBILITIES

• Supervise and coordinate daily routes and assistance for delivery and use tools available to analyze staffing, routing, and schedules to identify gaps
• Support, train, and adhere to all company standards, guidelines, policies and procedures and utilize all training materials available in effectively developing and coaching delivery/merchandising personnel
• Assist in recruiting and retention efforts and improving department morale to reduce turnover
• Provide feedback as necessary regarding employee issues, morale, productivity, etc.
• Communicate to management all market issues including competitive activity
• Maintain package integrity and quality standards in the marketplace and ensure proper rotation of product in a timely manner.
• Complete all necessary administrative tasks including tracking and measuring reports, interviewing and hiring, counseling, appraisals, terminations, ride-withs, shadows, holiday staffing, vacation schedules, route sequencing, etc.
• Maintain and submit accurate payroll records in a timely manner, including status changes, personal days, vacation changes, attendance records, etc.
• Plan and conduct weekly team meetings for all team members
• Develop new training materials and training programs based on company needs
• Assist with the preparation and training of swing drivers for CDL licensing
• Address and resolve any customer related concerns
• Familiarity with labor laws and ensure compliance with all DOT, OSHA and State Beverage laws
• Develop operating budgets and analyze and control expenditures of department to conform to budgetary requirements
• Any other tasks as requested by management

## Qualifications

# JOB REQUIREMENTS

• Physical ability to complete all job tasks-repetitive lifting, bending, pulling and pushing, the ability to lift to 40 lbs. continuously, overhead
• Willingness to work until the entire job is completed, including working in adverse weather conditions, weekends and holidays as dictated
• Complete all required training and continuing education for position
• Strong managerial, communication, customer service and leadership skills
• Understanding of and competent in computer technology necessary for the position
• Self-motivated with a strong work ethic
• Class A CDL License
• Ability to always present yourself in a professional manner