Account Representative - Chicago, Illinois Market (53275)

## Description

**Performance Home Medical**, established in 1995, is dedicated to enhancing lives through trusted **respiratory** and **sleep therapy** solutions. Our concierge-level care ensures every patient receives the support needed to breathe and sleep with comfort and confidence.

As we continue to grow, we’re excited to expand into the **Chicago, Illinois**market while seeking a passionate and experienced **Medical Sales Professional (Account Representative)** to join our team.

The ideal candidate will have experience in **home medical equipment** or **respiratory services**. They recognize the importance of cultivating genuine, authentic relationships within the medical community.

The **Account Representative** will be responsible for developing and maintaining strong relationships within the medical community to promote our home medical equipment and respiratory services. This role requires a motivated professional who understands the importance of patient advocacy and values providing exceptional service.

**What We’re Looking For:**

• Experience in **home medical equipment (HME)** or **respiratory therapy services**
• Strong relationship-building and communication skills
• Proven ability to identify new business opportunities and drive market growth
• A genuine passion for helping patients and improving lives

**What We Offer:**

• A supportive, team-oriented environment where you’ll be valued and heard
• Ongoing **training, mentorship, and professional development**
• The opportunity to make a meaningful impact while growing your career

**Job Duties and Responsibilities include the following. Other duties may be assigned:**

• Develop and maintain relationships with medical practices, hospital discharge planners, respiratory departments, nursing facilities, home health agencies, and sleep labs.
• Conduct daily sales calls and in-service trainings to achieve sales goals.
• Develop and implement sales plans based on market analysis.
• Collaborate with internal stakeholders to coordinate patient care and improve customer care experience.
• Educate referral sources on Performance Home Medical’s service and equipment.
• Serve as patient advocate and hospital liaison.
• Responsible for developing relationships with new referral sources.
• Conduct educational in-services, trainings, and presentations for healthcare providers.
• Work with internal staff to obtain documents from providers necessary for prompt and accurate billing.
• Deliver oxygen equipment to patients in the hospital for discharge along with education on the use and care of the equipment.
• Market Performance Home Medical’s disease management programs.

## Qualifications
**To achieve success in this position, you must possess the following skills, education and/or experience:**

• Business ethics and integrity.
• BS/BA degree in business, marketing, sciences, or healthcare related fields strongly preferred.
• 3 plus years’ documented success achieving sales goals in a relationship selling based field, preferably in healthcare industry, B2B, or F2F.
• 3 plus years’ experience utilizing consultative, and solution based selling approaches preferred.
• 3 plus years’ experience selling to sleep clinics, physician’s offices, hospital discharge planners and/or case managers, nursing facilities, and home health agencies preferred.
• Experience selling sleep therapy, home ventilation, and home oxygen strongly preferred.
• Demonstrated ability to work in a collaborative environment with outside medical professionals, internal customer care teams, clinical teams, operations staff, sales leaders, and other internal stakeholders.
• Understanding of insurance guidelines to qualify physician’s orders.
• Proficiency with Microsoft Office Suite and PowerPoint.
• Valid driver’s license and ability to travel within assigned territory.
• Candidate must reside in assigned geographical territory or be willing to relocate.

**Core competencies required to serve our healthcare partners:**

• Territory and pipeline management.
• Account management
• Strategic planning initiatives based on data analysis.
• Excellent interpersonal relationship skills including active listening.
• Technological expertise and product knowledge.
• Current market and industry knowledge.
• Excellent verbal and written communication skills including presentations.
• Ability to multi-task, prioritize, and manage time effectively.
• Keen attention to detail and meticulous organizational skills.
• Ability to work independently.
• Ability to adapt and overcome obstacles.

**Provided company benefits:**

• Competitive base salary plus uncapped commission
• Auto allowance
• Company issued IT package including phone and tablet
• 401(k) plan
• Health insurance including an HSA option
• Dental insurance