Certified Medical Assistant

## Description

Are you a compassionate and detail-oriented Certified Medical Assistant looking to make a meaningful impact in your community? The Jamestown Family Health Clinic is seeking a dedicated Certified Medical Assistant (MA-C) to join our collaborative healthcare team. In this role, you'll provide exceptional patient care while working alongside physicians, ARNPs, PA-Cs, and other licensed healthcare providers in a patient-centered primary care setting.

If you are passionate about quality healthcare, teamwork, and serving patients with professionalism and compassion, we'd love to hear from you!

Schedule: Full-Time, Monday-Friday, 8:00 AM-5:00 PM

What You'll Do

As a Certified Medical Assistant, you will

• Provide services consistent with the American Association of Medical Assistants (AAMA) Occupational Analysis and skill sets.
• Room patients and obtain/document vital signs, patient history (when appropriate), and chief complaints according to provider direction and clinic protocols.
• Maintain accurate electronic medical records, including scanning, recording, and updating patient information.
• Process provider orders, prescription refill requests, medication and procedure prior authorizations, and pre-certifications.
• Record patient charges for electronic billing as needed.
• Assist providers with patient education and follow-up care instructions.
• Communicate laboratory and radiology results as directed by the provider.
• Prepare patients for laboratory and radiology procedures.
• Schedule diagnostic testing and specialty referrals.
• Under the supervision of a licensed clinician, perform procedures including:
• EKGs
• Ear lavages
• CLIA-waived laboratory testing
• Venipuncture
• Wound dressings
• Administer IM, Sub-Q, nasal medications, and immunizations as ordered.
• Recognize and appropriately respond to urgent or emergent situations following clinic protocols.
• Perform basic patient triage according to office protocols.
• Maintain exam rooms, supplies, medications, and immunizations.
• Maintain cooperative working relationships with providers, staff, leadership, and external agencies.
• Participate in staff and clinic meetings.
• Maintain professional appearance, conduct, and patient confidentiality.
• Follow all JST and JFHC policies and procedures, including safety standards, HIPAA requirements, and the Occupational Exposure Control Plan.
• Document work processes as required.
• Perform other duties as assigned.

Minimum Qualifications

• High School Diploma or equivalent.
• Completion of a 1-2 year (4-6 quarter) accredited Medical Assistant Program required.
• CAAHEP or ABHES accredited Medical Assisting Program or LPN Program preferred.
• Current Washington State Medical Assistant-Certified (MA-C) credential.
• Current Basic First Aid/CPR certification through the American Heart Association.
• Knowledge of:
• Medication administration procedures
• CPT and ICD-10 coding
• Medical terminology
• Strong verbal and written communication skills.
• Basic computer proficiency.
• Valid driver's license.
• Ability to successfully pass a criminal background investigation.

Preferred Qualifications

• Experience using EPIC electronic health records.
• Excellent organizational skills with the ability to prioritize multiple tasks.
• Strong time management, decision-making, and problem-solving abilities.
• American Indian/Alaska Native hiring preference applies.

Physical Requirements

• Ability to hear adequately for stethoscope and telephone use.
• Ability to lift, push, and carry up to 30 pounds unassisted.
• Ability to stand, sit, walk, bend, squat, twist, climb, and reach throughout the workday.
• Good manual dexterity and eye-hand coordination.
• Ability to distinguish letters, numbers, and symbols.
• Ability to work in a fast-paced clinical environment while maintaining professionalism under pressure.
• Must be available to work any shift, including weekends or holidays, if operational needs require.

Why Join Jamestown Family Health Clinic?

At JFHC, you'll become part of a supportive healthcare team committed to improving the health and well-being of our community. We value collaboration, respect, compassion, and excellence in patient care while providing opportunities for professional growth and development.

Apply today and make a difference in the lives of the patients and families we serve!