Automotive Service Advisor - Colerain Hyundai

## Description
**Jeff Wyler Superior Hyundai moved to an ALL-NEW Jeff Wyler Hyundai of Colerain !!!**
**New Facility!! New Opportunity!!**
***New State of the Art Facility on Colerain Avenue adding Service Advisors!***
Our brand-new state-of-the-art dealership is at the heart of Colerain Avenue alongside other great Jeff Wyler stores!
**Are you ready to be a part of one of our most essential positions within our service department?**
**Are you ready to set yourself up for success?**
**Job Details:**

• $80k-$120k potential per year based on experience.
• Unlimited Earning Potential
• Pay above area market
• Opportunity For Growth

**Benefits:**

• Health Insurance and Dental Insurance
• 401(k) Matching
• Life Insurance
• Employee discounts for vehicle purchases, vehicle service repairs, maintenance work, and more!
• Referral program
• Paid Training
• Potential opportunity for future advancement across the company

**What you will do:**

• Promptly greet customers in the service drive.
• Perform walk-around of the customer vehicle to document existing damage, tire condition, and note any opportunities to provide services such as detail, dent removal, or address paint chips.
• Listen to customer's complaints and description of symptoms, clarify description of problems, and check vehicle maintenance records.
• Verify warranty and service contract coverage by examining records and papers, explaining provisions and exclusions.
• Generate service order estimates and quotes for customers based upon a menu of recommended services.
• Understand the technician's diagnosis and service recommendations.
• Verify availability of required repair parts.
• Explain cost, service process, and time requirements to customers thoroughly.
• Establish completion expectations with the customer.
• Monitor repair progress and Inform customer when vehicle is ready and customer concerns have been addressed.
• Document information about services performed or recommendations.
• Explain any cost adjustments to customers.
• Maintain satisfactory customer service scores as prescribed by the manufacturer and dealer.

## Qualifications
**Automotive Service Advisor – Qualifications**

• Service Advisor experience from automotive industry preferred
• Proven record of achieving exceptional Customer Satisfaction
• Organized and friendly personality
• Professional personal appearance
• Team oriented and self-motivated
• Clean driving record
• A desire for a long-term career with a growing organization