Assistant General Manager

## Description

**Assistant General Manager**

**Staybridge Suites – Gulf Shores, AL**

**A&R Hospitality | Full Time | Exempt**

**Lead. Inspire. Grow. Make Your Mark at the Beach.**

Do you want more than just a job?

Do you want to **run the floor, lead a team, and be the right hand to the GM** at a high-performing hotel in one of Alabama’s top coastal destinations?

At **Staybridge Suites Gulf Shores**, we’re looking for an **Assistant General Manager** who thrives in a fast-paced environment, leads from the front, and takes pride in delivering exceptional guest experiences.

Located just minutes from the Gulf’s white sand beaches, our all-suite extended-stay hotel offers guests the comfort of home—spacious suites, full kitchens, complimentary breakfast, and social gatherings that create a true sense of community.

This is your chance to step into a **visible leadership role with real impact**—on people, performance, and culture.

**Why This Role Stands Out**

• Be the **#2 leader on property** with full hotel exposure
• Work for a company that values **growth, accountability, and culture**
• Develop into a **future General Manager**
• Live and work in **Gulf Shores — where others vacation**

• **What You’ll Own**
• **Be the Leader Guests Remember**

• Set the tone for service and ensure every guest feels welcomed, valued, and taken care of
• Lead service recovery and turn challenges into loyal guest experiences
• Drive guest satisfaction scores and elevate the property’s reputation

**Run the Hotel (Not Just a Department)**

• Oversee Front Desk, Housekeeping, Maintenance, and Guest Services
• Step in wherever needed — this is a **hands-on leadership role**
• Serve as Manager on Duty and keep operations running smoothly at all times

**Build and Lead a High-Performing Team**

• Coach, develop, and motivate supervisors and team members
• Hold your team accountable while building a culture people want to be part of
• Support scheduling, staffing, and labor efficiency

**Drive Performance and Profitability**

• Support revenue goals through strong operations and service execution
• Help control costs, manage labor, and improve overall hotel performance
• Partner with Sales and Operations to deliver on group business and guest expectations

**Own Safety, Standards, and Accountability**

• Champion the hotel’s safety culture and compliance standards
• Conduct property walks to ensure cleanliness, maintenance, and brand excellence
• Ensure the hotel consistently meets or exceeds brand expectations

**What You Bring**

• 2–3+ years of hotel leadership or supervisory experience
• A **lead-from-the-front mentality** — you don’t sit in the office
• Strong communication and problem-solving skills
• A passion for hospitality and delivering exceptional service
• Flexibility to work evenings, weekends, and holidays

**Bonus Points If You Have**

• Multi-department hotel experience
• Experience as Manager on Duty or second-in-command
• Familiarity with hotel systems like PMS and Quore
• A track record of improving guest satisfaction and team performance

**About Staybridge Suites**

Staybridge Suites is an upscale extended-stay brand designed to feel like home—offering spacious suites with full kitchens, complimentary breakfast, and social experiences that build connection for guests staying days or weeks.

At our Gulf Shores location, guests enjoy comfort, convenience, and proximity to beaches, shopping, and top attractions—making this a dynamic, high-visibility hotel environment. [[<ihg.com>]](https://www.ihg.com/staybridge/hotels/us/en/gulf-shores/pnssb/hoteldetail)

**What It’s Like to Work Here**

This is not a desk job. It’s a **high-energy, high-impact role** where you

• Move throughout the hotel constantly
• Solve problems in real time
• Lead your team through busy days, peak seasons, and guest challenges
• Make decisions that directly impact the guest experience and the business

**Additional Information**
A&R Hospitality provides equal employment opportunities to all employees and applicants in accordance with applicable laws.
The selected candidate will be required to sign a Non-Disclosure Agreement and must maintain confidentiality of company and guest information.
**Ready to Step Up?**
If you’re ready to take the next step in your hospitality career and lead from the front, we want to hear from you.
Apply today and bring your leadership to **Staybridge Suites Gulf Shores**.
## Qualifications
### **What It Takes to Shine (Qualifications)**

• Previous experience in hospitality or a supervisory role is a big plus—but if you bring the drive, we’ll help with the rest
• Flexible and ready for anything—early mornings, evenings, weekends, or the occasional late shift? You’re in!
• Strong organizational and time management skills—you know how to juggle and get things done
• A natural communicator who thrives on guest interaction and creating positive experiences
• Confident problem-solver who can think on your feet and adapt quickly
• Thrive in a fast-paced, high-energy environment where no two days are the same
• You’ve got a passion for service and love going the extra mile to wow guests
• Attention to detail is your superpower—you notice the little things that matter most
• Results-focused—you see things through from start to finish, and you do it well
• Embrace change and roll with the punches—it keeps things exciting!
• Physically active and able to move throughout the hotel—walking, bending, and staying on your feet feels natural
• You bring professionalism, integrity, and positive energy to every shift
• Customer service is in your DNA—you love creating great moments
• Quick learner, motivated worker, and always ready to jump in and help
• A true team player who can also hold your own when needed

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### **The Environment You’ll Be Part Of (Working Conditions)**

• This is an active, hands-on role—you’ll be using your full range of motion to lift, carry, and move things around with ease
• Standing for extended periods is just part of the fun—you’ll always be on the move
• Comfortable lifting up to 25 lbs., and helping push or pull moderate weights when needed
• Frequent shoulder, elbow, and hand movements—both below the waist and overhead
• It’s a fast-moving, physical job, perfect for someone who loves staying active
• Basic math skills are helpful for tasks like inventory, restocking, and light reporting